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My store, jewelry4generations.myshopify.com has been suspended since I set it up because of "misrepresentation" policy violation. I uploaded products from ShineOn via the app and the Shineon platform and didn't change anything to the uploads. I have tried to work with Google to fix the problem but I don't SPECIFICALLY know what the problem is. Shineon is listed as the Vendor for every product and I in no way have claimed that these are my products. If someone could help me with this I would really appreciate it.
Jami Roberts
Hi there,
Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.
Chris | Shopify
Eu sou iniciante, estou começando a usar, ainda não tive resultado. Mas espero vender muito através desse aplicativo. Estou aprendendo ainda a lhe dar com a ferramenta.
i used this app to help me open mu online store...im not sure what im doing really just sort of going thru the motions and tryin to get to the final page....it could be better by bwing more clear about what is what and why we need it.
Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you for leaving this review! We really appreciate hearing from our merchants.
I would like to follow up with you via e-mail and provide clear instructions on how to set up both the Google Shopping app and subsequently a Smart Shopping campaign so you can market your products! Keep an eye out for that message.
We'll chat soon,
Jonathan E. | Shopify Support Guru
A great app when configured properly. Setup is easy and straightforward to follow. Keep up the great work.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
nice..............................................................................................................................................................................
Hi there,
I'm Jonathan, a member of Shopify's support team!
I am glad to hear that you're liking the Google Shopping thus far! That's great.
I am going to send you an e-mail to see if there is anything I can do to help you with the app, so be sure to check your inbox (or junk mail!) for that.
Jonathan, Shopify Support
easy and fast to setup. I am hoping that this as well as other products I use with my store translates into sales and customers
I use this app to help me grow and launch my business. In todays ever changing market you have to be visible on the internet in order to be seen.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. Google Shopping is a great addition to any store, and great to hear you are using it to grow your business!
I would love to talk to you further and better understand how the app is working for you. I will send you an email to open up that line of communication!
Claire - Shopify Support
it‘s ok， just i need more customers, can you do it better? For example, can you have more opportunity for us to run more advertising? Can Google channel bring more customers who is really looking for kinds of our product? Thanks!
Hey there!
Amy here from Shopify, Im happy to answer your questions!
When running Google ads, Google goes through a learning phase to learn about your products and how best to place them across platforms so the get seen by customers who are most likely to purchase from you. I'm going to send you an email to check in and see how things have been going so far!
Amy l Shopify
facile a comprendre et a prendre en main, certain chose restent compliquer comme dab, l'intégrations des produit se passe beaucoup mieux et rapide
It does get people to your store but it doesn't always off in the long run. Though it does work well
Hi, I'm Cíara from the Shopify Support Team! Thanks for taking the time to let us know your thoughts about the app.
I'm glad you were able to get people to your store, but I wish it'd worked better for you in the long run. I'm going to follow up with you via email to come up with some ways to get it working better for you.
Cíara - Shopify Support