Avaliações (8.863)

Classificação geral
4,6
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
Data de edição: 5 de dezembro de 2019

Update 12/5/2019: Shopify support reached out to me directly after I posted this review. They did a complimentary review of my setup and let me know that everything was set correctly on my end. They said it takes 14 full days for Google to "learn" your products and to figure out the best placement for conversions. Seeing no activity during this period is normal.

We are now 21 days into the campaign and we're starting to see activity from it (sessions, adds to cart, etc). It appears that it was working correctly this whole time which really goes to emphasise the importance of improving the user interface. I made a few suggestions to the support that reached out to me and he said he would pass them on to the developers. I really hope they do because this is a valuable marketing channel and could be a great tool if it were more user friendly.

For example, there is nothing telling the user that this learning period is underway. It just says "active" and "running" which is not accurate. Adding to the frustration is the fact that you have to dedicate a portion of your marketing budget to it- In my case $5/day (or $150/mo) which is not a small amount.

I am updating this review from 1 star to 3 stars because it does work.. The user interface is just severely lacking.

Original review:
I really hate leaving negative reviews but I think this app needs to be completely overhauled. I fumbled through the setup and after some trial and error got most of my products to get accepted by google (48 out of 51). After this, I tried setting up a paid campaign with a starting budget of $5 a day. The campaign has been "active" and apparently running since November 14th and in these 7 days, there has been zero activity and I'm honestly not even sure if they're actually running. I have had really good success on Google adwords campaigns as well as Facebook campaigns but really zero activity in 7 days? It seems like something is wrong with the campaign but there is no way for me to diagnose it inside the app. Everything just says active, accepted, and running. This app lacks intuitiveness and navigating through the setup and maintenance is very cumbersome. Most of these positive reviews look fake if you read through them, so I'm not sure if the developers even care to improve it. Sad because this would be a great marketing tool if it worked!

Alpine Rings
Estados Unidos
9 meses usando o app
Google LLC deixou uma resposta 21 de novembro de 2019

Hey there! Thank you for taking the time to leave us a review. Google Smart Shopping campaigns that are created within the Shopify admin require up to 15 days for Google to learn and optimize your products and audience. Once Google optimizes what will work best for your business, this is when you will most likely start to see results. This can be found in our handy help doc as well (https://bit.ly/35qB8HE). I'll follow up with you via email to provide some more insight and tips on this and so we can continue our conversation there. I'm happy to assist and look forward to working with you.
Jonathan - Shopify Support

Data de edição: 1 de fevereiro de 2020

I always enjoy using it , I always find everything in it what I m looking for.
I also make use of the google translate a lot.

KYF-Aalst
Bélgica
9 meses usando o app
2 de setembro de 2023

Excelente

Envolve Mulher
Brasil
8 dias usando o app
13 de agosto de 2020

very user friendly, i already have google business a long time ago. It make my business boost up. people usually search my business from google

Vescoot Jakarta
Indonésia
9 meses usando o app
Data de edição: 23 de novembro de 2019

I use this app to help me do Shopify. I really like. It would be nice if it did my business better.

Infinifan
Tailândia
9 meses usando o app
Google LLC deixou uma resposta 25 de novembro de 2019

Hey there! Amy here From Shopify Support.

Im happy to hear you are liking the app so far! I'm going to send you an email so we can discuss what you are trying to achieve and see how the Google Shopping App can help you do that!

Amy - Shopify Support

16 de março de 2021

Its my first time using this app. It was an easy process, even for myself with my one eye. I would recomend it to others.

Sly's Design Parlor
Estados Unidos
9 meses usando o app
22 de outubro de 2018

Products are not syncing correctly with Shopify products. I have to update both lists. When I update products on google shop products it won't save.

ShopSK
Estados Unidos
9 meses usando o app
7 de julho de 2020

Have just set up my shopify store and this was so easy to set up at the same time, am looking forward to see how it can help me with sales

Knock Offs Apparel
Austrália
9 meses usando o app
Data de edição: 13 de junho de 2023

Update an Programm-Entwickler als Antwort:

Es ist kein Fehler der Google-Richtlinien. Ich habe jetzt eine andere App genommen und siehe da, es ging gleich, ohne Problem Meldungen. Es ist einfach nur die Schuld anderen zu zuschieben, anstatt die Fehler bei sich selber zu suchen!

Warnung diese App nicht installieren! Ist extrem gefährlich fürs Geschäft. Überträgt die Daten falsch und teilweise doppelt. Es werden mehr Produkte zum Merchant Center transferiert und teilweise doppelt, dadurch stoppt Google alles und sperrt die ADS sowie das ganze Google Merchant Center. Nicht installieren. Es ist hoch gefährlich. Auch das Trennen mit dem Merchant Center schafft keine Abhilfe. Die Produkte bleiben dennoch drin und manuell löschen geht auch nicht!

Jordi-TEC
Suíça
4 meses usando o app
Google LLC deixou uma resposta 13 de junho de 2023

Hello there, we are sorry to hear this has been a source of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA

If you still need help on how to request a review or after you've requested a review, feel free to contact us: https://support.google.com/merchants/contact/shopify_3p_support_app

2 de dezembro de 2020

it is straightforward and easy to set up with it's step by step guide, have not really tried on daily operations and effectiveness yet, will further comment after trying

Active Medi Pro Sdn Bhd
Malásia
9 meses usando o app