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I also found this app to be garbage. Google won't approve any of my listings. If anyone has found this to work please let me know the secret.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
Very good. Easy and helpfull. I’m just learn abour...and I love it. thank Shopify and google to make my startup come true and in good shape.
I am using this app to help market my online business. I haven't yet received any sales but I'm hoping this will help me along. Thank you for the great support during my installation.
My Google Merchant is suspended because this app is not working correctly. Shopify says they are aware but can't do anything and Google says they are aware and can't do anything. So far 2 issues with this app: 1. If your default package in shipping settings has weight your account WILL get suspended for inaccurate shipping price as Shopify calculates shipping price based on item weight + package weight (which is the correct way) and google calculates purely based on item weight. To resolve this, this app needs to add default package weight to item weight and ONLY then submit weight to google. 2. If you have both taxable and non taxable items in your store it WILL get suspended for inaccurate tax information, because when product is checkmarked as not taxable google merchant won't calculate tax on shipping. To resolve this a sub attribute for the tax "tax_ship" needs to be implemented and a check mark added right next to product not taxable.
Hi there,
William here from Shopify support. Thank you for taking the time to review our app and provide this valuable feedback. I see that you've already identified the current workaround to this issue and I'll be sure to pass the additional info you've included here on to our development team. I'll also reach out to you via email to discuss the options we have to get this working for you.
William | Shopify Support specialist
This app is garbage, Shopify blames Google, and Google blames Shopify. Just got an email from Google. This is regarding over 200 pending items for 7 business days. Here's what it says: Hi Scott, We do not support Shopify as we do not have access to it, which is why I cannot tell what is causing this issue in Shopify. Please contact their support, I hope they can figure this out and get your items approved as soon as possible. If you have additional questions about Google Ads or Google Merchant Center, please let me know by replying to my email. Sincerely,
Magda
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
cant even use this in the UK EU.
The google channel was easy to understand and user friendly. This helped me set up my free merchant account for free shopping tab listings. It was very simple. The Thanks
I wish I could give this app less than a 1 star. You cannot use this app and use Google Shopping Express. It over writes the shipping settings to 1-99 days!!! All Shopify would do is fill out a "frustration report." That just makes the matter worse.
i used this app wonderful i love it really helped me i used this app wonderful i love it really helped me grow
I don't like the fact that the number of products is limited to 10,000. I sell tools. I have nearly triple that amount of SKU's.