Avaliações (9.332)

Classificação geral
4,6
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
23 de novembro de 2024

Great Online Store for purchase of Body Care and house hold products

TrendyCart
Índia
24 dias usando o app
12 de dezembro de 2024

Finora esperienza molto deludente con Google Merchant Center & Google Ads: dopo aver perso molto tempo a impostare i dati richiesti dal Merchant Center e da Google Ads (tramite un sistema poco intuitivo e tutt'altro che user friendly), Google mantiene bloccata la pubblicazione dei prodotti ogni volta rilevando nuovi errori o mancanze di dati che non venivano segnalate precedentemente. Spesso risulta difficile capire come intervenire per risolvere, in quanto l'errore non viene specificato ma viene descritto in maniera molto generica. Anche apportando le integrazioni richieste e dopo aver ricevuto le loro email di conferma della risoluzione del problema, continuano a bloccare l'account. Tra i diversi errori, ad esempio, segnalano la mancanza dei dati d'inventario quando invece in Shopify i dati risultano tutti in ordine (probabilmente dipende da malfunzionamenti dell'API). Per non parlare di alcune policy sui prodotti: ad esempio Google chiede di eliminare dal negozio di gioielli di Shopify dei semplici ciondoli a forma di croce perché potrebbero essere "offensivi". Insomma, l'integrazione finora lascia molto a desiderare.

Segni d'Argento
Itália
Mais de 2 anos usando o app
15 de outubro de 2024

A must have for anyone who knows what they're doing

M&Y Phone Store
Alemanha
Aproximadamente 2 meses usando o app
17 de dezembro de 2024

Great app to set up your upcomming buisness!

SwiftLuxuria
Estados Unidos
4 meses usando o app
Data de edição: 9 de outubro de 2024

I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.

Kids Bedroom Accessories
Jordânia
Aproximadamente 1 mês usando o app
Google LLC deixou uma resposta 8 de outubro de 2024

Hi! For products that are not custom-made, you can add either a GTIN or your MPN right in the Shopify product UI. These need to be valid GTINs, which are often 12 or 14 digits. Right now it looks like you're sending 8 digit values that don't have a valid lookup and/or are failing the check digit logic. You may want to validate that these are accurate GTINs since they're being rejected by Google as being invalid. You could use MPN as your identifier instead if you're certain you do use GTIN-8 values.

To add a GTIN to your products, you'll want to go to Products > select the product (or bulk edit products) > enter in your GTIN within the "Barcode (ISBN, UPC, GTIN, etc.)" field

If you don't have a GTIN, but have an MPN instead, you can Bulk Edit by going to the Google & YouTube App > Overview > Bulk Edit Variants and filling the "Google:MPN" field. On an individual product, simple scroll down on the product page and you'll see "Google: MPN" in the Metafields section.

Additionally, we are standing by to assist you with support agents if you just click "Get Support" in the upper right of every page in the app or visit https://support.google.com/merchants/contact/shopify_3p_support_app

Hopefully this helped explain the issue and you can revisit this review once you've read through these instructions!

9 de novembro de 2024

Pretty cool.

MCNY SWIMWEAR
Estados Unidos
7 meses usando o app
30 de outubro de 2024

**Please read**

I usually avoid leaving negative reviews, but I feel compelled to share my experience to help future customers.

Google Merchant is a nightmare! Their approval process traps us in a relentless cycle of frustration. We fix "Misrepresentation" issues only to face repeated demands—domain accuracy, broken links, placeholders, mismatched product details, and incomplete site info. It's an enormous waste of time and resources, hindering our business growth. Despite being verified on Instagram with a blue check mark, Google still complicates our merchant account with endless hoops. Their process is inefficient and infuriating. We need real solutions, not perpetual problems. Avoid Google Merchant if you value your time and sanity!

URBANDEL
Estados Unidos
2 meses usando o app
Google LLC deixou uma resposta 31 de outubro de 2024

Hi, sorry you ran into some issues. I took a look at your Merchant Center account, and once your new products passed their initial review (which took 24 hours), it seems that you only had a few products that could not have their images processed; the rest of your items are all approved and serving. Our app is meant to connect to your merchant center account through a 1-click experience - this means we will connect to your Merchant Center, claim and verify your domain automatically, and sync your products. If you could contact us and give me more information on where you fell into these issues, it'd be great to fix these gaps in our flow. Since your account is connected and running properly, I was unable to pinpoint any existing issues and it looks like your account was connected, up, and running within 48 hours.

Send us some feedback here, since I wasn't able to find any help cases you had already submitted: https://support.google.com/merchants/contact/shopify_3p_support_app

2 de novembro de 2024

Works Great so far!

Charms By Prince™
Estados Unidos
Aproximadamente 2 anos usando o app
10 de outubro de 2024

I thought that since Shopify was an integral part of Google, the integration would be quick and easy, on the contrary, terrible service, customer support and vague automated responses.
I managed to set up Google Merchant Center through this app, and my account was automatically suspended on the second day, due to "policy violations" with no clear explanations. Without direct communication, only by email it takes days for an automated response that is not understood.
The reasons given, such as "the website needs improvement" and "misrepresentation", are vague and, despite my attempts to resolve these issues, I have received little to no help from Google or the app's support team. It is frustrating and I still do not understand why my account remains suspended.
I have tried to fix this but the lack of clarity and support is disappointing. I was expecting a smoother experience from a platform integrated with Shopify, but instead, it has been a headache.

Fancydecor
Estados Unidos
19 dias usando o app
21 de outubro de 2024

I give 5 start bcz today is my success. 2 month ago i start work with google.

Nodext Fashion
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app