Avaliações (8.719)

Classificação geral
4,6
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
11 de abril de 2020

I am still setting it up. so give me some time to check it out before I can review I can review after. Thank You.

hardtofindbargains
África do Sul
3 meses usando o app
Data de edição: 2 de dezembro de 2019

I will try the application and try to identify the benefits of it as desired for me to achieve all my shopping goals

camcodkwt
Arábia Saudita
3 meses usando o app
Google LLC deixou uma resposta 2 de dezembro de 2019

Hi there!

Amy here from Shopify. Im happy to hear that you are going to give the Google Shopping app a try. It can be such a huge tool for your business! I'm going to send you an email with some additional resources to get set up and running.

Amy - Shopify

23 de junho de 2020

I think that the only other thing that need changing is that as a whole details should be kind of lined up on less pages.

NxFhaze Clothing
Estados Unidos
Aproximadamente 2 meses usando o app
6 de fevereiro de 2020

Google ad is good but make more easy to use problem freeze
In only months not recurring
Give free theme

luxury-viscose
Índia
4 dias usando o app
14 de abril de 2019

Since having to update the old app to this version, Two months ago, I have had nothing but trouble. My sales are down 50-60%.
Having contacted both Shopify and Google support several times over the last Two months, my shopping campaign has gone from bad to worse!

Over half of my products were pending, however, support have re-synced the products twice and now there are only a few still "pending". Despite that, my sales, clicks, conversions and everything else have dropped. I increased my
add spend, but strangely this has had no effect on my conversions/ sales.

The new "Smart" campaign is terrible, with less features that the old campaigns. You get no useful support with either Shopify or Google on how to execute it correctly.

My Original Google shopping app and campaign was doing really well, this app have almost ruined my business.

I am at a loss as to what to do.

Maybe the only option is to drop this app and go to a Paid app, and start all over again!

Poochie Fashion
Reino Unido
Aproximadamente 2 meses usando o app
Google LLC deixou uma resposta 3 de junho de 2019

Thanks for taking the time to share this feedback about the Google Shopping app! I'm sorry to hear that your products are pending and that you've experienced a drop in sales as a result-- I know that this is very frustrating!

Products being stuck in "pending" is a current limitation coming from Google. That said, I'm going to follow up with you via email so we can dig into this further. I'd also like to gather more feedback from you about the functionality of smart campaigns. We’re always working to improve the way our apps work, and I will share this feedback with our development team. I look forward to hearing back from you! - Lauren, Shopify Support

16 de junho de 2021

I keep getting suspended for misrepresentation. I understand that it's an issue on Google's side but it seems like there's not really a checklist to help users out on the Shopify side. All we have is a vague merchant center policy we can read through and based on other reviews, it seems like doing everything right isn't enough to get things moving. Can you at least tell us that someone from Shopify is speaking to someone from Google in order to fix and avoid such issues. It's frustrating in ways that you cannot imagine...

Adinkra Coffee
África do Sul
Aproximadamente 2 meses usando o app
Google LLC deixou uma resposta 17 de junho de 2021

Hi there,

Lea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear about the struggles you are facing with your Google account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here in order to help you further.

Lea | Shopify Support

Data de edição: 26 de janeiro de 2021

Super einfach einzurichten und dann eine sehr gute Übersicht, wie der jeweilige Status der Produkte ist. Frage ist nur, wie häufig die Produkte aktualisiert werden.

Schmerztherapie.Shop
Alemanha
4 dias usando o app
23 de fevereiro de 2021

For now, it all looks good, though I have not started getting sales. I trust Google, so I expect the app to be great.

purebrandstore
Quênia
3 meses usando o app
Google LLC deixou uma resposta 26 de fevereiro de 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm glad to hear everything is looking good so far. I'm going to look into your store and account and follow up with you in an email to open up the lines of communication here so I can see if I can help in any way.

Robyn | Shopify

2 de outubro de 2020

i just set up the app a few minutes ago and it was easy to set up. i will come back to review how easy it was for me to use it, at a later date.

Tasha Renea
Estados Unidos
4 dias usando o app
7 de dezembro de 2022

This app is crap absolutely crap I have setup the merchant center already and it still can't fetch the entire info and in the country and language dropdown, the dropdown itself isn't working. Absolute waste of time. It is disappointing to see Google written on an app that is on such level of crap.

Hecktrends
Paquistão
Aproximadamente 2 meses usando o app
Google LLC deixou uma resposta 14 de dezembro de 2022

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify