Avaliações (8.714)

Classificação geral
4,6
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
23 de novembro de 2022

Almost 70% my listings have not been approved. Error message says I need to add gtin, which I already had done. I have talked to google and they say the part with gtin cannot be read.

Glamazon
Suécia
Aproximadamente 1 mês usando o app
Google LLC deixou uma resposta 25 de novembro de 2022

Hi there,

My name is William with Shopify support I see that you're having trouble with the GTIN field, I'll review your store and send you detailed advice on the next steps to navigate this error on the Google channel. We appreciate all reviews as they allow us the opportunity to assist you and they help us make a better app. Please watch for my upcoming email so I can discuss the account specific settings with you.

William | Marketplaces Support Specialist
Shopify

27 de março de 2019

DON'T USE THIS APP. We had to switch from the old app. We thought "we know what we're doing", it's easy enough to link the google ads and merchant center accounts. However, THIS APP WILL FAIL YOU! Went from 3000+ product variants down to 168 for three weeks. Then, it's like pulling teeth to get this working. If you asked me about shopify support I would have had nothing bad to say, but after dealing with this issue the phone wait time it 45min or more, and they WILL NOT let you speak with a tech. Absolutely disappointed with this entire experience.

GO WITH A PAID VERSION. You can get a $7/mo app that will do the job and do it right. It's not overly complicated but manually updating the feed is a pain unless you do some automating on your end.

Trust me - do not use this app.

-Rick

Refurbished Phone Exchange
Estados Unidos
Aproximadamente 1 mês usando o app
Google LLC deixou uma resposta 1 de maio de 2019

Hey there, Rick. Than you for providing so much detail in your review, we really appreciate getting this feedback so that we can better the app. I am sorry that you encountered so much difficulty when trying to get it to work, and that you felt our support was lacking. I have gone ahead and reached out to you via email to gather any further feedback that you may have and offer support if you would be interested in giving this app another go. -Bo, Shopify Support

11 de junho de 2020

Great app. save a lot of time and provide such facilities that all your products synchronized automatically

THESmartScooterUK
Reino Unido
Aproximadamente 1 mês usando o app
Data de edição: 3 de janeiro de 2018

A long time Shopify customer and I am very disappointed the way the migration from the app to the channel was done. All my product feeds were deleted and I have months of work to repeat. DO NOT DOWNLOAD!
UPDATE 12/20/17: It has been over a week since we have migrated and still no solution. The Shopify Gurus all seem to be unfamiliar with the channel and all have different solutions that do not work. Again I repeat if you want to keep on selling on Google via Shopify find another alternative to submit your feed. Downloading this channel will only give you more headache than sales.
UPDATE 01/03/2018: It has been over a month since we switched no solution found. Lost a huge amount of revenue and I keep on getting issue after another issue with the channel. Currently, the channel is sending the wrong shipping fees to merchant center (Last time I checked my ads showed that I am charging $210 for shipping when I have FREE shipping on my shop for all orders...) Support has been absolutely useless with everyone giving another lousy excuse...

Wholesalehomeimp
Estados Unidos
Aproximadamente 1 mês usando o app
22 de junho de 2023

It is easy to manouver, also I hope for a smooth transactions with google and hoping it would help increase our sales too.

The Orange Box PH
Filipinas
3 dias usando o app
6 de outubro de 2018

I dont even want to give this app any stars. You will work endlessly for hours believing that this will boost your sales. It does not your time is better spent on something else for your business. Its to difficult and when you seem to have figured it out, it deletes everything you did to get your product in the google shopping feed. DO NOT WASTE YOUR TIME ON THIS!

Vallsboutique
Estados Unidos
Aproximadamente 1 mês usando o app
20 de dezembro de 2022

DO NOT DOWNLOAD

Gave me a bunch of bots on my customers page
It flooded my customers page I hate it.

ColorBoard
Estados Unidos
Aproximadamente 1 mês usando o app
Google LLC deixou uma resposta 25 de dezembro de 2022

Hi there,

Thank you for leaving a review regarding the Google channel, we're not familiar with this issue that you experienced. We're going to reach out for further context and pass the feedback on to the development team.

William | Marketplaces Support Specialist
Shopify

Data de edição: 9 de abril de 2023

This app doesn't let you push the required Variants info to the merchant center.

- The app appends the Product name + Variants options in the title attribute for content API by default
- The "color" field is disabled in the Bulk edit page for variants.
- "Custom labels" are disabled in the Buld edit page for variants.
- missing Feed attributes on the Content API prevent you from fixing the issues aftermath using Feed Rules.
- The product errors continue to show, even though you have fixed the issues.
- The Store name is by default set as the Brand name and cannot be removed even if the products have no barcode and are marked as Custom products.

Also, eventho the products are marked as Custom, the app still prompts you to add gtin/mpn codes.

I would have expceted google to atleast offer all the required listing fields to shopify users.

Rad Sunnies
Canadá
Aproximadamente 1 mês usando o app
Google LLC deixou uma resposta 11 de abril de 2023

Hi there,

Ashley here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.

Ashley | Shopify

19 de junho de 2020

fast and easy, hopefully usage will be same easy . thank you ..............................................................

Klyk for Dogs
Tchéquia
3 dias usando o app
31 de março de 2020

Thanks I used this app to improve my marketing . Thanks . I really find it useful simple and fast settled.

Pokémania Shop
Itália
3 dias usando o app