Avaliações (8.721)

Classificação geral
4,6
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
21 de junho de 2020

I used this app to help put my items on Google. It is very user friendly and a great experience. I would highly recommenced The Google app

Quality Christian Tees
Estados Unidos
Aproximadamente 11 horas usando o app
20 de janeiro de 2020

It is all about the experience. I don't know yet. I am using all my tools just to see how my store could get to the next level.

PJ-lifechanging
Estados Unidos
7 dias usando o app
Data de edição: 15 de junho de 2018

I'm sorry Shopify.... I rarely ever write reviews here, but this app is astonishingly bad.

Update 6/14/18
The channel feeds your "shipping" rates to Google Merchant Center. It is supposed to feed the lowest rate to GMC, but it does not, it feeds the highest rate. In my case it is feeding Priority Mail Express. This means that shoppers on Google will think that all your products are super expensive to ship because they will not be shown your default shipping rate, which is usually the lowest rate available for whatever service you are using. If you edit the shipping data in GMC, Shopify will simply push the higher rate again and it will overwrite your correction.

I just deleted this channel and started using a paid app. All of the new products that were added to my shop while this channel was running, have now lost all the Google product data that had been entered.

Original Review

The previous version was extremely basic and not easy to use, but what little useful functionality it had, has been completely removed from the new version. Here's a list of issues to save yourself the time and pain I just went though, there may be more issues than this, I just haven't encountered them yet.

New app creates a "Channel" and is not really an App. It does not appear in the Apps section on your dashboard.

It does not save product categories, custom product status, gender, age, or condition. I think it actually reset all the conditions to "new" regardless of their previous setting. I don't use MPC or UPC so I don't know what happens to those.

The old dropdown list of categories is gone, so you must know the full path to the category and manually type it in. There is a handy link to Google's help page explaining categories, and from there another link to an excel or text file download where you can manually search for your category, then copy/paste the string of text to the Shopify screen. I have nearly 3000 products, so I was forced to pay $30 for another app to do true bulk editing. The 3rd party app process to fix the missing data for category, custom product status, age, and gender, and condition, took six hours to run because each of those data points had to be updated separately across 3000 products.

They removed the Search function from within the Channel/App. It just shows the same tabs of the first 25 of your products in pending, rejected, published status, with forward/back arrows to scroll through the products. If you know a particular product has an issue, you can't find it within the Channel/App. You have to go to the general products area, search for it, then go to the "More" link at the top of the products screen, then click Google Shopping Data, then a window pops up with the data. This also means that for each new product added to your shop, you will have to remember to save it, then go to the More link and open the Google Shopping data popup to add the info.

The Channel/App screens are sorted by oldest product first, which, if your store is selling well, are probably sold out products anyway. From the Channel, if you select multiple products and then click Actions > Edit you are taken to a standard Shopify Bulk Edit screen where you can add or remove columns, but you cannot sort by the columns, so if you have a mix of data and want only to fix the ones that are wrong, you have to scroll down and do them one at a time. The previous method of bulk editing at least provided you with a way to select multiple items in the list and then select a data point from a dropdown and change it to the new data.

The Channel/App screens update the product status painfully slow. Google Merchant Center showed products were submitted and approved long before the channel said they were, the channel kept showing Pending on products that were already approved. For several days GMC showed a different set of "rejected" products than the channel showed. Right this minute, GMC shows 10 products disapproved, Shopify shows 0 rejected. Shopify shows 4 items pending, GMC shows 0 pending. Shopify never shows the total number of approved (or even total submitted) products so you will never really know if the numbers match what GMC says you have submitted and/or approved.

The functionality to re-publish products to Google whenever you want has been removed. Now products only re-publish if the channel detects something has changed on the product.

Thisbluebird
Estados Unidos
7 dias usando o app
20 de fevereiro de 2022

Wow what to say. Avoid this App. Repeat, DO NOT INSTALL THIS APP. The account has caused my google ADs account to be suspended. No support from Shopify or Google. The google promotion is now dead in the water. Please do NOT install this app. Shopify, you should not allow this app to be installed. It is a mess.

justcurls
Emirados Árabes Unidos
7 dias usando o app
Google LLC deixou uma resposta 22 de fevereiro de 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Adil | Shopify

30 de dezembro de 2017

Did not include the capability to specify the product group category when you fall into the "other" category. My products are being tossed into random categories. Guru's have not idea out the new product worked, what the old one did, nor understood how the feeds for merchant center worked Once you move to the channel..you can't go back.. Email sent out by shopify gives feel it is a mature product and you are getting the opportunity to cut over early. For such an important revenue stream...sure seems like a sloppy rollout. I've been with Shopify for a while and pretty surprised. I would think that the email they sent would be very clear about these risks...and that Shopify would provide the ability to go back to the older app if needed. curtis

Graham Global Commerce
Estados Unidos
7 dias usando o app
5 de dezembro de 2019

I like how easy it was to set up for my shop! it was simple enough and had step by step instructions. I

DreaDelicateDesigns
Estados Unidos
Aproximadamente 11 horas usando o app
12 de junho de 2023

A mite slow/glitchy here and there but overall a user friendly experience, even for those who may not be uber comfortable with computers.

Guild Outfitters
Estados Unidos
7 dias usando o app
4 de setembro de 2023

everything is good but tell now i m not get any sell

Gareeboo
Índia
13 dias usando o app
Google LLC deixou uma resposta 5 de setembro de 2023

Hi there! Thanks for leaving the review. From what we can tell on our end, it looks like you are all set up and ready to go. If you have any questions or concerns, feel free to reach out to our support team who can assist you: https://support.google.com/merchants/contact/shopify_3p_support_app

Data de edição: 1 de julho de 2020

If it well by pulling customers to newly established brands and people launching their website could maximize google's potential even more.

TrendMasterAP
Reino Unido
11 dias usando o app
Data de edição: 18 de novembro de 2019

Easy navigation, user friendly, seems simple enough, let's see if this is better than most other websites. Well hope for the best, if not I'll have to find other resources. For now pretty satisfied

Bunny Beauty & Cosmetics
Estados Unidos
Aproximadamente 11 horas usando o app