Avaliações (9.518)

Classificação geral
4,6
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
17 de abril de 2023

We've used this channel for years with no issue. As of March 2023, our products have suddenly started expiring and causing errors on paid search. Waiting to hear from Google on this. Does anyone know how to solve this issue? Help!

The Clear Cut
Estados Unidos
Aproximadamente 4 anos usando o app
Google LLC deixou uma resposta 19 de abril de 2023

Hi there,

John here from Shopify,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...

23 de novembro de 2022

All of our listings have been rejected due to an error message saying I need to add gtin, which we already done.

Glow Decor
Estados Unidos
Aproximadamente 4 anos usando o app
Google LLC deixou uma resposta 25 de novembro de 2022

Hi there,

My name is William with Shopify support and I'd like to help you navigate this error on the Google channel. We appreciate all reviews as they allow us the ...

17 de outubro de 2022

this is a nightmare. I set it up and it unverified my domain with google and I cant re-verify it. Traffic has dropped as a result. This needs testing before made available to shops. Such a terrible product.

Ethical Trade Co
Estados Unidos
Aproximadamente 4 anos usando o app
Google LLC deixou uma resposta 24 de outubro de 2022

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can ...

Data de edição: 10 de janeiro de 2024

Reply to Google feedback:

Thank you for your reply

Our issue is your tag team installed the Google tags on our website before the Google YouTube channel

This makes our tags all mixed up

The migration from ya to ga4 also made tracking confusing

We asked for your support to help clear thing up via a short video call but got absolutely nowhere

--------

We have been asking for Google ads support ...

Vshine Silk and Shine
Reino Unido
Quase 4 anos usando o app
Google LLC deixou uma resposta 10 de janeiro de 2024

Hi there and thank you for leaving this review and feedback. We are sorry to hear that this has been a source of frustration for you. Conversion tracking should be ...

4 de julho de 2018

My old app was FINE and everything published. New app did not publish some of my products and now they are NOT APPROVED. CMON shopify! You can do better than this. Work out the quirks before doing a HASTY RELEASE! Your messing up stores doing this!

Now Keto
Estados Unidos
Quase 4 anos usando o app
1 de abril de 2019

I have been in review for over 2 months!!! No way to understand why or how to expedite. This is by far the worst app I have used.

Fitplicity
Estados Unidos
Quase 4 anos usando o app
Google LLC deixou uma resposta 3 de junho de 2019

Thank you for sharing this feedback! I understand how frustrating the wait can be. Typically, Google can take up to 10 business days to review and approve these products. ...

29 de agosto de 2022

Unable to get any support on this Shopify App. GTIN's are not properly syncing to the merchant center which has caused Google to suspend my account.

Evergreen Mountain Sports
Estados Unidos
Quase 4 anos usando o app
Google LLC deixou uma resposta 30 de agosto de 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I'm going to follow up with ...

Data de edição: 1 de abril de 2022

I don't recommend the app, since shopify events are not sent over to adwords. Shopify support said they cannot help with google analytics and sent me a bunch of links, when I asked for support for a shopify app. When we analyzed oue raw data in shopify we found 3x conversion from google ads than ads or google analytics showed. This is _owned data_, that should be provided to where you place your ...

Delidia
Alemanha
Quase 4 anos usando o app
Google LLC deixou uma resposta 4 de abril de 2022

Hi there,

Chris here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. The Google Channel is used to sync product ...

13 de agosto de 2023

Oh my god. What a struggle this app is. You might think that an app built by Google would be the perfect solution for including Google ads and google merchant account.

The reality is: it’s the worst solution. Attribution for ads is the worst our store has ever seen. Merchant account sync is the only useful thing about this. There is no fixing any of the Google ads or Google analytics problems. ...

Flexxline
Estados Unidos
Quase 4 anos usando o app
Google LLC deixou uma resposta 15 de agosto de 2023

Hi there and thank you for the feedback. Sorry to hear you are having issues with attribution tracking on the Google & YouTube App. There are a number of reasons why GA4 ...

19 de dezembro de 2020

Be very care with your ad budget. There is a several day lag between what you see in Shopify and what is going on with your actual google ads account. By the time it catches up, that ad that shows not spending the daily budget has maxed out the budget for the last several days. This lead to spending a bunch of money while showing very poor results in the end.

Dancers and Dogs
Estados Unidos
Quase 4 anos usando o app
Google LLC deixou uma resposta 28 de dezembro de 2020

Hi there,

Jordan here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is very important.

It is concerning to ...