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Doesn't work. App gets caught in a loop. Won't let me connect to store. Doesn't work on mobile app either
Terrible app, don't use. There is a reason why it has a 3.6 rating. Even the info on the app doesn't correlate to what is showing on the GMC.
Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you for providing your feedback! We really appreciate hearing from our merchants about their experiences with the Google Shopping application.
I'm going to follow up with you via e-mail and inquire more about your experience with the application, since I'd like make the app work for your business.
Be sure to check out your inbox for that message!
Jonathan E. | Shopify Support Guru
Changes in the feed aren't synchronised, missing fields still show up. With this lack of functionality the app is not useful.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Hello, i keep getting error with google merchant.
1 - I am unable to get past this error
"54 products didn’t publish to Google
View each product to learn how to resolve any errors."
2 - I am also getting this error
"Missing value [shipping] in [Shopping_ads] [AU].
Pending initial review in [Shopping_ads] [AU]."
Please provide guidance
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jason | Shopify
buongiorno.non so dirgli, perchè e la prima volta che uso questa app, ma mi hanno parlato bene di questa appp
Doesn't work. SHAME ON YOU SHOPIFY FOR WASTING ALL MY TIME! After 2 weeks products still pending. Started campaign that was supposed to be for 7 days only, but still "Running" after 2 weeks. Google ads shows that campaign is "enabled". Took me a few days to correct my site so that ads are all approved by Google, but STILL NO CAMPAIGN RUNNING. What a WASTE OF TIME. After MUCH WASTED MONEY and 22 months later, finally realizing that Shopify is a scam!
Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Emma, Shopify Support
What the HECK. This new App creates a Google Shopping 'Smart' Campaign but there's nothing smart about not being able to adjust bids or ANY other settings: bids, keywords, location?
Wish I hadn't uninstalled the previous app which worked just fine and gave me good control over the Campaign. Shopify you have to get this sorted
Google Inc. Is a fraudulent company through ads. I do not recommend anyone submitting my ads in Google
Why would you skimp on other country support? Just wow.
Seriously pathetic. I never thought of that this app will work like a giant. I have removed the unsupported version of this app and install the updated one. From last 2 days it was working fine and suddenly today when I clicked on the Google Shopping App, it started and searching for redirection to another URL and bouncing back to the previous URL. Money is getting exhausted as I am running PLA ads and all the products have been connected to this app.
Seriously, I will give -1 for this if it would be possible.