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app stopped syncing with merchant and active products dropped suddenly to 0 impacting our ads and sales
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the Google Channel. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
usé la aplicacion para conectar mi cuenta de google ads a shopify para hacer publicidad y fue muy fácil e intuitivo
I have been trying to fix an issue with my custom items not showing up because Google thinks they should a GTIN or MPN and they do not. I have contacted both Shopify and Google about it. I've tried everything they recommended and they still cannot tell me why my items are asking for this. They're all marked as custom items. I am beyond frustrated.
Hi there,
Chris here from Shopify, thank you for taking the time to review our app. I'd like to open a dialogue between yourself and our specialized support team. I'll send you an email to discuss your specific case.
Chris | Marketplaces Support Specialist
Shopify
If there are more than five stars, I could give. This is a great app and does its job really. Thank you, Google! :-D
I used this app to help me set my shop up on google. easy to sync and get rolling. Helps that it uses your gmail information.
Duo to the problem has been solved, I give another 4 stars review.
I hope the best way to fix a problem is not to give a bad review.
I used this app today, im still waiting to see how long it will take to get approval, but so far so good.
Empiezo a usarla, su instalación fue muy fácil, y los errores que me aparecieron fueron fáciles de corregir pues se pueden editar directo con Google
We are a doll etailer. We have two sites, one on Shopify. We have always (15 years) advertised with Google, 1st with PPC text ads, then display, then shopping and now Smart Shopping. Basically Google Shopping is a way to 'buy traffic.' It works for us really well, but I believe it's because we had so many years experience before hand. The good thing about the app is its integration with the store; it is incredibly easy to put products into the feed, easy to use analytics to see if it's working for you. The bad thing is that unless you really understand how Smart Shopping works, you can have significant negative ROI very quickly. Yes, you buy traffic, but you buy it for more than they buy from you. So our advice is use the app but: pick your best selling products only - not your whole store (do you really have to advertise red tee shirts and blue tee shirts?), go to the web and search for your products and see who is next to you in the ads and what their price is, only put into your daily and monthly 'budget' what you can afford to lose, and study your analytics carefully. Our current (Xmas 2018) ROI is $5 for every $1 spent. Our budget is $20 per day. There are days google doesn't spend our whole budget.