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Had several products disapproved upon downloading the app. After wasting time researching solutions, tweaking product pages to apply the seemingly needed changes and waiting for pending products to be reviewed, nothing has changed.
The support team's help so far has been dismal, feels like the rep did not care about helping at all.
Overall: a lot of time lost, very disappointing.
Thank you for taking the time to share this feedback with us.
Our team works hard to improve our app functionality so while the final approval of products is up to Google, I would like to look into this further for you.
I’ve reached out to you via email, and look forward to hearing from you soon. -Lizzy, Shopify Support
Some issues on setup and management , but figuring it out.. Not an easy setup process that is foresure.
I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google
The Apps works well when you have only a few hundred products. When you have thousands of products the App is useless. The "Manage Products" link only loads 50 products by default. You have to scroll down to see the rest. As you do the page loading time gets exponentially longer. It has taken me over 2 hours to reach the end of my product list only to find that when I try to edit and save, the process hangs... often with "Server Error" message in a pop-up window. It is not a browser issue as I have tried several with the same result. Please fix to download complete product list when selecting "Manage Products".
Thank you for the feedback! We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. Your experience is not one we hoped for and apologies for that. One workaround you may find useful in the meantime is using the export/import feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export
If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app
Je utilise cette application pour pouvoir mais aider à avancer dans la gestion marketing de mon site web
I basically followed the steps on the screen until I completed everything successfully. Made edits where I needed to. Took me a few days to fully understand everything though. The is some confusion as to how to view all the products which are suppose to sync from shopify over to google channel. A lot of my products are in review or rejected so it takes some time to figure out what to do next.
Just started put the set up was pretty easy. Wont know anything else until I set up a campaign.
I had very good experience with google.
All information and material were very helpful.
I hope all thi will jelp my bussines to grow.
Thank you.
Well i placed and ad and it kept saying it was creating and never stopped. The ads went through but i couldn't edit, delete or pause the ad because it was stuck saying "creating" basically taking my money without my controll...Deleted and i want my ad spend back.
I use this app to get my products on the market, it would be nice if the import didn't take so long to publish!