Google & YouTube , 7 734 recensioner

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 69 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
11 december 2023

Relativamente simples, porém muitos erros que retornam, não são claros e um tanto genéricos. Não diz onde está o erro, meio que você tem que adivinhar e encontrar por si os problemas que ocorrem lá no MERCHANT CENTER, e os sistema não diz que é lá. O Google precisa melhorar a comunicação, que já foi pior, mas continua muito ruim. Seria melhor dizer o problema, onde é que está, e como concertar. Evitaria o suporte, que não veio, chegou depois de eu ter adivinhado onde estava. Eu me batendo e achando que seria falta de informações lá no Shopify, mas estava no MERCHANT CENTER, que era uma coisa simples.

Leve de Tudo
Brasilien
4 månader användning av appen
Google LLC svarade 13 december 2023

Olá e obrigado por reservar um tempo para deixar comentários detalhados. Planejamos lançar melhorias em um futuro próximo que devem resolver suas preocupações sobre os erros de produto não serem claros e também sobre não ser possível corrigi-los facilmente no aplicativo. Fique atento para estes lançamentos nos próximos meses! Como todos os comentários que recebemos, compartilharemos o feedback com as equipes de produto relevantes, pois estamos sempre buscando melhorar nosso aplicativo e nossa experiência de suporte. Obrigado novamente!

6 november 2023

This app isn't working very well it is not reflecting what my Shopify store shows. My shipping delivery days are between 3-5 days, Google shows 11-12 days and is not way to fix it.

Baby Owl Kids
USA
4 månader användning av appen
Google LLC svarade 8 november 2023

Hi there and thanks for taking the time to leave feedback. A few things to double check to ensure we are syncing your shipping settings properly. In the "Settings" tab within the app you will want to make sure "Automatically import shipping settings" is enabled. Then as long as you've configured rates or backup rates (if using a realtime checkout calculator) we can sync it.
Hopefully this helps but if you still need assistance, please feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app

29 augusti 2023

I want people to be able access things like our trading hours, location and our online shop with ease so they can view our various New Zealand handmade products. I also want them to search for products listed on our online store.

I have noticed that if someone searches for a product on Google for example
Woolen Jersey, for some reason my store does not come up this can be a little fustrating

Forsyth Glass
Nya Zeeland
Mer än ett år användning av appen
10 december 2023

Good

First Choice Cosmetics
Bahamas
Ungefär ett år användning av appen
22 april 2023

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

EMIER
Australien
Mer än 2 år användning av appen
Google LLC svarade 25 april 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication.

Brett | Shopify Support Specialist

1 september 2023

Google:
Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company is primarily known for its search engine, which is one of the most widely used search engines in the world. Google offers a wide range of products and services, including:

Search Engine: Google's search engine is its most famous product, used by billions of people worldwide to find information on the internet.

Advertising: Google's advertising platform, Google Ads, allows businesses to promote their products and services through search ads, display ads, and more.

Android: Google developed the Android operating system, which is the most widely used mobile operating system globally.

Google Maps: This service provides maps, directions, and location-based information.

Gmail: Google's email service is one of the most popular email platforms globally.

Google Drive: A cloud storage and file-sharing service.

Google Chrome: A popular web browser.

YouTube: Google acquired YouTube in 2006, making it a subsidiary of Google. YouTube is a video-sharing platform where users can upload, view, and interact with videos.

YouTube:
YouTube is a video-sharing platform created in 2005 by three former PayPal employees: Chad Hurley, Steve Chen, and Jawed Karim. Google acquired YouTube in 2006 for $1.65 billion. YouTube allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to educational content and vlogs.

Some key features of YouTube include:

Channels: Users can create their own YouTube channels to upload and organize their content.

Monetization: Creators can earn revenue through various means, such as advertising, channel memberships, and merchandise shelf integration.

Live Streaming: YouTube enables live streaming of events, gaming, and other content.

Community Engagement: Viewers can like, comment on, and share videos, as well as subscribe to their favorite channels.

Content Diversity: YouTube hosts a vast array of content, including music videos, tutorials, documentaries, reviews, and more.

YouTube Premium: A subscription service that offers ad-free viewing, offline downloads, and access to YouTube Originals.

Both Google and YouTube have had a significant impact on the internet and digital media landscape, shaping how we search for information and consume video content online. Please note that developments or changes may have occurred after my last knowledge update in September 2021.

Bonito Club
Frankrike
5 månader användning av appen
16 juli 2023

Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.

Budget Billiards Supply
USA
6 månader användning av appen
Google LLC svarade 18 juli 2023

Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful: https://support.google.com/merchants/answer/13421604?hl=en&ref_topic=13402337&sjid=7014633861525849605-NA

3 mars 2024

No fue buena

AILEM
Spanien
12 dagar användning av appen
Google LLC svarade 6 mars 2024

Thank you for leaving feedback. We are sorry your experience so far has not met your expectations. If you need assistance getting setup or have any other questions, we have a support team available who would love to help: https://support.google.com/merchants/contact/shopify_3p_support_app

27 september 2023

it's okay as for ass providing information. However, if you have shipping that is calculated at checkout, then the issue is the google advert displays "free shipping" as default. This could get my company in trouble in terms of misrepresentation, or even just lose a sale and damage my click through data.

nastiadesigns.com
Storbritannien
16 dagar användning av appen
Google LLC svarade 28 september 2023

Hi there and thank you for the feedback. We wanted to share two options that should remedy the shipping disconnect you are seeing. One option is to go into your Shopify shipping settings and change your UK-specific shipping rates. Alternatively you can change the shipping to a Manual setup instead of Automatic Sync in your Google & YouTube App settings, then ensure your shipping rates in Merchant Center are configured properly. You can read more about both options at https://help.shopify.com/en/manual/online-sales-channels/google/requirements and https://support.google.com/merchants/answer/6069284

Redigerat 4 maj 2023

Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?

UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.

TradingSince1999
USA
8 månader användning av appen
Google LLC svarade 4 maj 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify