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As many Shopify merchants already mentioned, the app doesn't connect to my website. It keeps saying "myshopify.com refused to connect."
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. The issue you faced was quickly addressed by developers. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
It's still crazy that an application developed by Shopify does not work. I installed this application and when connecting my Google account I got an error: Error 400: invalid_request
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with getting the channel installed. I'll be sending an email out to open up the lines of communication and help where I can.
Nate | Shopify
App is useless. There is no way to bulk edit the google shopping fields. When you export products, the google shopping info is not included and when you import the csv, the google shopping data does not upload. I notified Shopify of this back in April and still no resolution. When you have 1000's of products, manually adding the google shopping data would take weeks. Shopify needs to remove this app until they have it fixed.
Garbage x1000. Why the heck they ask to uninstall it after I installed it? Tabarnak!
Just awful. The old app worked just fine. Now I get all kids of errors and restrictions in the name of making things "easier". Bring back the old app so I can sell in Canadian currency.
Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else. Wasted so many phone calls and never got anything even started to be set up.
Avoid if you can!
Hey there,
Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear about your experience attempgint to set up phone calls for support. I'm going to follow up with you in an email to open up the lines of communication here and see if we can help address this concern.
Brett | Shopify
Estamos revisandola todavia. cuando tengamos la informacion actualizaremos la revision del producto.
NOT working as I uninstalled the previous version, then installed the supposed to be new version... as another reviewer mentioned " It now throws an error on installation, yet Shopify is requiring it's installation by the end of October. Why is this going so badly?"
Not sure what's going on here and I hope they fix it soon. :-(
New version is NOT syncing my products even though it is configured according to all requirements!:(( Please fix the problem.
Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.
I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
Why did shopify send us email to update this app? It does not work.
Shopify please fix this so you don't lose your credibility.