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Runs slow, hard to navigate. Otherwise does what it states. Product approval incredibly slow. https://highzer0electronics.com/
It's so disappointing that it's hard to believe it's a Google product.
I've tied in with my Google account, but the last step of adding a channel always fails with the message "can't connect youtube channel.
I tried many times in a few days and it still says the same thing.
I've seen people on reddit in the same situation and the problem has not been solved.
There is not even a reason.
Hi WhereGifts,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with connecting YouTube to your Google Channel.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Robyn | Shopify Support
Only cant see products in merchant center. I don't know why I can't see my products, but I think it will be fine soon.
Thank you for sharing this review!
After first installing the app, Google will need to review and approve your products, which can take between 3-10 days. You may just be seeing a delay due to the initial set up completing.
That being said, I’ve followed up with you via email in case you needed any further assistance with the Google Shopping app! -Lizzy, Shopify Support
I found this app very convenient, because is very easy to set-up and it will be very helpful helping me to reach out new customer to my web site.
I Installed the app to try and sync products to my YouTube channel--the products don't ever seems to be approved, there is nothing wrong with them, no support ticket is ever answered, and the products never sync to my YouTube channel--what is wrong with this--Did Shopify change something in Dec. of 2022??
Hi there,
Thank you for your review with the Google channel, my name is William and I'll be assisting you today. I see that you want to have your products sync with YouTube and one of the first things we always check is if you are using a studio account or brand account (brand accounts are not eligible at this time). I'll look into your account and reach out to you for further assistance with your specific circumstances.
William | Marketplaces Support Specialist
Shopify
My goal was connecting YouTube shopping as our videos are the #1 source of conversion. This App is extremely frustrating. Forced me to create a new Merchant Center account rather than feed to our existing account which has worked perfectly for years. This shut down my Google Ad campaigns for a week while waiting for approval of products and various errors to patch up. Finally all connected, new Merchant Center is up and running. STILL CANNOT GET YOUTUBE TO PICKUP OUR PRODUCTS! I lost a significant amount of revenue in this transition, and it seems like Shopify isn't providing any support. There should be a litany of troubleshooting videos. Very disappointed.
Hi there,
Ashley here from Shopify support.
I'm happy that you were able to get this issue resolved. I completely understand your frustration with the lack of available merchant facing resources such as troubleshooting videos and will be sure to pass this valuable feedback along to the team so that they can work towards a smoother onboarding experience.
Ashley | Shopify
POS. Does not work. Won't authenticate even with my master account. To top it off support have said that the old app is removed and well, just this is it.
Talk about leaving your customer's out to dry. What a shamefully poor customer experience from Shopify. From the result of a clearly flawed development and release system, to a complete lack of thinking about the customer experience and the issues from their (our) perspective.
Shame.
easy to set up even for a beginner! It took me step by step and I appreciated that because it takes a bit of courage to start an ad campaign. Thank you!
Integrações bem feitas e funcionalidades bem adaptadas a shopify
it is easy to follow up , except the processing to be frozen a while and I ask for help , it was completely solve, however, the function is easy to follow up , thank you