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We are really disappointed about the app. First we installed it. We connected all our Ad-Sense and other google account's to the app. Afterwards we've got a lot of eMail invitations from google we must and have been accepted. - App was staring and we started campaigns. Next day: We've got one eMail after the other: You did not accept google ad's sense invitation, account blocked. Sorry, but this will really cost a lot of time. We have already been registered and we've got eMails, everything was OK - first - ....Now the APP ist blocked. Strange!!!!
Hi there, my name is Jonathan and I am a member of Shopify's support team.
I'm so sorry to hear about your negative experience with the Google Shopping app, I can appreciate how frustrating it must be to have your account suspended after doing everything you were instructed to do.
If you don't mind, I'd like to talk a bit more about your experience and see what we can do about getting the Google Shopping app up-and-running for you! I'm going to send you an e-mail that you can respond to so we can keep in touch.
I look forward to speak with you soon!
Jonathan - Shopify Support
Brilliant app, really easy to use, looking forward to getting to know it better and make some sales. 5 Stars
Very easy to Very easy to set up. Now let's start using this tool. I hope it is as easy as setting up.
Support, Is there anyone there at all?! Or have you released a product and don't do support! I have contacted you several times with a request and no response at all, I am already silent to do something. I blocked with next my tasks and just second week waiting any reply from your guys. Releasing a product, give resources to maintain or take money for the product but do it with quality!
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.
Adil | Shopify
Just ok .to many things should be improved. There are many options missing in this app. hope u will look into this and do needful
Thanks
Very easy and user friendly. I am hoping this will add to my customer purchases. Easy to follow instructions
This app is of no use, does not work!!!!!!!!!!!!! DOES NOT SYNC BEWARE will waste your time!!!!!! DO NOT DOWNLOAD
Hey there, thank you so much for leaving this feedback. I am sorry to hear that you have experienced difficulties when getting this app to work. I have reached out via email to provide you with support if needed and to gather any further feedback you may have. All the best. -Bo, Shopify Support
I just connected and it was fast and easy to connect. I did not use this app yet but I expect it to add lots of value to my store.
Very simple and straight forward. Setup took all of 5 minutes after adding legal policies. 100% would recommend.
Great app. Good to have all Google related products in one place. Easy setup