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Having problems with this App. It tells us our account is suspended, but when we check with Google they say all is fine!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
Although my products are complete with EAN and MPN, on my google Merchant it says it is missing! Can someone help me?
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
No matter what question you may have at the moment, you can always find the answer. so many resources to help you out and lead the way for you!
To set up Google product search for OTHA apparel. It was a pleasant experience to set up the ability to have my companies apparel post during a Google search.
I was very happy using the app was not confused at all will update in a couple weeks to see how it really works.
I just added this app to my store and it was very easy and straightforward. So far this has been a good experience.
Pretty easy and straight forward. As long as you read and understand the you got it. I used this app to get my business more known in different areas.
m
muito bom cheio de expectativas pois eu usava ele na minha outra loja e sempre me ajudou muito nela ok
Well All of a sudden All my products are said to be "no longer published to Google." and it got my Googelmerchant account suspended... I did not have a problem before. It doesn't sync Gtin or anything. Please help.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!
Vance | Shopify
was pretty simple to use. Just followed the instructions and step by step process and bam there you go.