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Have used for about 2 years and it was very easy to use. But recently (January 2022) this has not been syncing my GTIN's and I get a warning on my Shopify dashboard that most, if not all of my products, have a publishing error on Google due to missing GTIN. All of the applicable products have the correct GTIN entered in the GTIN field.
Hey there,
Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the product issues, specifically with GTINs, that you are facing on the Google channel. We do want to make sure that the channel is working as expected for you so I'm going to look into this and follow up with you in an email to see what I can do to resolve this.
Adil | Shopify
Extremely overpriced. You are basically paying $1 for every click, not sale, each click. Stay away. Their support is a joke as well.
Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.
Google Ads are pay per click but the price shouldn't be $1 for every click. Google decides this based on your products as well as the campaign budget that you set. The pricing is solely from Google and you can learn more about how the budgets work here: https://ads.google.com/intl/en_ca/home/pricing
I apologize for the issues you were having with the app and would like to discuss further to see if I can help. I’ve followed up with you via email so that we can discuss this further and I can share your feedback with our development team. Hope to hear from you soon!
- Alex, Shopify Support
I am not sure just yet on how I like the app since I'm bearly getting to use it but I am sure that I will enjoy it
I wish Google would work with independent distributors. Google isn't very user friendly with Shopify online stores who are distributors of products. These products have a logo and the company requires the logo to be a part of the picture. Google doesn't support pictures with logos, and therefore a lot of my products are advertised.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. You are correct that one of Google's requirements is to have images that are free from logos or watermarks. You can learn more about this policy here: https://bit.ly/3f9mtvb. While Shopify does not have any control over these policies, I am going to follow up with you via email to see if there is any way I can support you further.
Charlotte | Shopify
It would be great to have something developed for hand made products so its quicker with a YES OR NO BUTTON
DO NOT USE if: 1) You have a store located in California (this will send incorrect sales tax information to Google, which Shopify cannot fix) or 2) If you have any integration with Google Express or Shopping Actions (this will cause you to oversell out of stock items that cannot be backordered)
Thanks for sharing this feedback on our Google Shopping app! Currently, the app imports your tax settings from your Shopify Admin, so we may want to evaluate your current settings. The Google Shopping app is designed for running ads on Google Shopping does not send inventory tracking information. Apps that facilitate sales may not be able to pull the necessary information to track inventory properly. Feedback like this helps us improve our apps, so I’ve followed up with you via email to log your feedback with the Shopify development team and follow up on your tax settings :) - JP, Shopify Support
perfect with google always amazing very easy to use this app im very grateful for use google for my store
I love this app, i would recommend shopify to everyone. very user friendly i am a etsy seller and from experience they can be much at times so simple and educational
estou testando parece ser um aplicativo bom e bem facil de ser usado, vamos testar o dropshipping pelo google
love it very handy... easy to use ...no technical skills required... all happened in a jiffy... plus the ease of showing your products to your targeted country and audience... just awesome