Google & YouTube

No way to verify a shopify store in Google Merchant Center. Support can't help so we're unable to sell our products with canal Google

POS. Does not work. Won't authenticate even with my master account. To top it off support have said that the old app is removed and well, just this is it.

Talk about leaving your customer's out to dry. What a shamefully poor customer experience from Shopify. From the result of a clearly flawed development and release system, to a complete lack of thinking about the customer experience and the issues from their (our) perspective.

Shame.

Terrible App. My ads have been down for 1 week because the feed API won't sync between Shopify and Google Merchant Center.

There is *no* support from Google - this is useless. I will try to reinstall the 'old' Google Shopping app because at least that worked.

Shopify stopped using the data from the Google Shopping columns for importing/exporting yet still allows exports, imports and updates of the same data without letting you know that Shopify ignores it for your merchant feed. Wasted days of updating product data before finding out that you have to add/edit everything separately in the Google Shopping channel. As a result - even with the Google Shopping Channel bulk editor -- it becomes a clunky and inefficient process to input data. If you have a lot of products, and want to sell on Google Shopping, be prepared to be very disappointed.

Support was of no help and sheepishly declined to have a manager call me after I asked several times for a phone call. He will "speak" to me over email.

Straight up negligent development as you can probably tell by the barrage of 1 star reviews in the timeline. Shopify does a great job providing a dull tool every business needs to fail. Marketing in Google Shopping is a necessity. What a disaster.

Nothing works. How is this possible? Google should be better than this. I have followed all the steps - multiple times - and still nothing works.

it's so long since we told them our problem but never received any solution from Google. when we call them they always connect us with the wrong team then they waste time we also requested a call but I never received a call from the right team. in the call they said we are not the right team to solve your problem. it's 4 months we all accounts are suspended without any reason. it's business you run ads you get traffic and sale. and we run daily 1000s of USD ads up to 17k clicks, up to 10k active users in the last 30 days on Google ads and still are not able to run Remarketing ads because we receiving in GA4 audiences and Google ads Audience and they tried to solve our problem because it's up 4month's since we asked to google to solve our problem. now we deleted the app. The most Importing thing You all need to know in one email google team said to me you agree when you open a merchant account and so we suspend your account without telling you the reason. this all sale channel collects your all sale data for free and we pay for ads. ex. if you run ads on google, FB, Twitter, and other platforms they collect all data if you received 1000 users from Google and 1000 users from FB then they both collect 2000 User data from your store You all doing business so you all understand. I don't like this so I am deleting all the sale channels from my store.

My god, this is a joke? This app has to be the worst thing I have ever come across. The aim is here is for you to run a campaign thru Shopify with one click. But by doing this you can't pick the products, or categorize your products to add to the campaign. It is absolutely pointless. For you to add certain products to a campaign you would have to create separate campaigns for each product as they are on different pages when selecting the products... derrrr haha! Back to the drawing board for Google Shopping. Hopefully, someone with half a brain will build this app next time.

The new Google Shopping "app/feed" is a total joke! Completely useless! Why fix or change something that worked relatively well?
1. Does not appear to sync.
2. Items with Barcodes/GTIN's applied, still "Not Approved".
3. Items with no Barcodes/GTIN's applied, "Approved".
4. No way to search the "Approved, Not Approved, Pending" lists in the app/feed.
5. Cannot export the "Approved, Not Approved, Pending" lists.
6. Should be able to access Google Shopping settings at the product level in Shopify. You cannot. Instead you have to manually scroll through lists in the app/feed to find an item.

Is this a Shopify April fools joke? How can a "developer" look at this app/feed and approve it? Unbelievable.

3 weeks waiting for google to approve my products, but I keep getting errors even if everything is well set up. No support from shopify - they send me to google, but google sends me back to shopify. This app is a joke.. and is also not well documented. You have to blindly guess where every issue is coming from, optional fields are actually mandatory fields (you will find this on your own time..), and the bulk editor for google fields is a joke - you have to go page by page in order to find a product that needs a option checked for google.

i have literally been trying at this for months. ive gotten ahold of google automated emails but not a person. disapprove my products then suspend my account telling me to update products but cant update cause its suspended. crazy circle. no help at all from google. and now because of it my ads account is now suspended so messed for just regular non corporate business