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Hi, Google Channel Team I Have facing a problem. I have done all the steps but in the last step ''Manage target country and language'' have not showing Target country and Target language option in the selection box. please guide me on how to solve this problem.
Hi there,
Thank you for your feedback - it sounds as though your shop was being affected by Google's beta currency limitation. Great news! Google has now expanded their target country options to include more currencies. I'm going to follow up with you over email to open up the lines of communication and make sure you are able to set up your accounts.
Charlotte | Shopify
I have just installed it but so far very easy to use lets see if it works! I used shopify marketing.
Made a campaign through this app and got a suspension from google for "circumventing systems". It is impossible for me to get through to google and ask them what is wrong. Shopify support does not want to help either, as they say google are to blame, eventhough the only thing I have done is to name the campaign and set a daily budget in the app. Something must be wrong with this APP. Please someone reach out if you know how to get this solved.
Hey there,
Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Thomas | Shopify
It works good. I have no complaints. Does all of the navigation for you basically..just follow the prompts
Hi there! I'm Jonathan with Shopify's support team.
I'm so glad to hear that you've been enjoying our app, and we really appreciate your feedback. It helps us to continue to improve the app for merchants!
I'm going to reach out privately via e-mail to discuss your experience further and ensure there's nothing more we can do for you. Be sure to check your inbox for that message!
Jonathan | Shopify Support
I am using this app since last few weeks . It is very wise app for e-commerce business. And every day I am learning more and more about e-commerce. Thank google team .
Sehr gut und einfach zu bedienen. Teilweise muss man alles genau lesen aber im grossen Ganzen ist es sehr gut.
Glad you are finding the app easy to use! Thanks for the feedback.
UPDATE:
App itself is easy to set up and connect, but there is not enough information about the merchant center. In GMC, i failed to set up "Shopping" under "Growth - Manage Programs" and therefore i could not set up ads. Despite the feed showing up correctly, the column "availability" has always been empty. More and clear instructions on how to set up the merchant center would be very helpful.
ORIGINAL:
This app does not work at all. In my merchant center, the column "availability" is empty despite having enough stock. I tried everything possible in shopify, raised the stock to 1000 of everything. Tried to set up a feed rule... When i have a look at any product, it says "Availability: in stock" Where the F is the effing problem??
Thank you for sharing this feedback. Sometimes if you've used the Google Merchant Center on your account with other apps in the past, connecting to your Shopify store using the Google Shopping app can have some syncing issues. One quick fix is often to disconnect and reconnect the app!
I will also be reaching out to you via email so that we can continue our conversation and help get everything set up correctly with Google Shopping. I look forward to continuing our conversation soon! -Lizzy, Shopify Support
yes
I am just adding at this time. I can't say if it is good thing or not so good thing. But the app add was clean and eficiant. Now to see results. This survey question could be after the next step.
Hey there! My name is Jonathan and I'm a member of Shopify's Support team.
It's great that you're giving the Google Shopping app a chance. It's a great way to market your business and increase traffic to your store! A marketing strategy is always super important.
I'm going to shoot an e-mail your way and determine if you need any help with setting it up! Be sure to follow up with me if you need any help!
Talk soon,
Jonathan E. | Shopify Support Guru
This app is nothing but a pain. you cannot delete a current campaign and recreate a new one. app is not responding. stay away from this one
Hi there,
Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the challenges you're running into with regards to a campaign deletion. We'll be following up with an email to open up the lines of communication and help where I can.
Thomas | Shopify