รีวิว (8,714)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 71% ของการให้คะแนนคือ 5 ดาว
  • 12% ของการให้คะแนนคือ 4 ดาว
  • 3% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 12% ของการให้คะแนนคือ 1 ดาว
6 พฤษภาคม 2020

After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience.

The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard).

The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up.

Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!

6FT CLUB®
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 19 พฤษภาคม 2020

Hi,

I'm Cíara from the Shopify Apps team, I just wanted to say thank you for your review, we appreciate hearing from our merchants.

I completely understand how frustrating it can be when something you need isn't in the app, and I'm going to follow up with you just to make sure you can get in touch with us. Keep an eye out for my email shortly!

Cíara N | Shopify Support

10 พฤษภาคม 2021

Not too bad but not too good. If things were a little easier to understand and control, then maybe I'd love it more but for now, it's not that bad.

Modern Underground Co.
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
3 ตุลาคม 2020

So far so good, use this app to help me start advertising for my drop shipping business. All is going good so far, let's see what happens.

Kidzhall
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
แก้ไขเมื่อ 19 กุมภาพันธ์ 2021

i used this app to help me promote my business, I really like how it does the initial steps, it would be nice if the verification of the products was faster.

The Aguilo Designs Store
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
11 มีนาคม 2021

Just started using Google ads. There was a moment where I had no idea what was going on, but came back a day later and syncing was done. I have set up everything for my first campaign. Now time will tell.

BoxoBoox
แอฟริกาใต้
ประมาณ 2 เดือน ในการใช้แอป
22 กรกฎาคม 2020

My only issue is it doesn’t directly tell you what the error you’ve made is otherwise it’s a good app

S7RENG7HFAS7
แคนาดา
ประมาณ 2 เดือน ในการใช้แอป
27 พฤษภาคม 2022

This app is broken. Bar codes are not not being assigned to the GTIN.
Only allows editing feed data via also broken Shopify bulk editor

TimbukToys
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 4 มิถุนายน 2022

Hey there,

John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with assigning your GTINs to products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

John | Shopify

แก้ไขเมื่อ 5 กันยายน 2020

Been working with this app for 6 weeks and can't get my products to be approved for Enhanced Listings. 100% listed as "ineligible for enhanced listing," "Severity - Disapproved" at the Merchants Center, yet I meet all the Google requirements. It would seem that I am banned from Enhanced Listings with this app. If so, this is useless.

Hearts Desire Fiber
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 10 กันยายน 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I am sorry to hear of the struggle you were facing with setting up the app. I understand this decision is made by Google directly but I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Claire l Shopify

5 พฤษภาคม 2020

Kinda hard to get going but once you do it's pretty simple. I would probably had a better experience if I would of use a laptop of desktop. So I take the blame also

One click unlimited deals
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
2 พฤษภาคม 2020

Very good an helpful happy with service im small business trying to expand to wider range customers

Louise jarrett Custom Nail Designer
สหราชอาณาจักร
3 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 21 พฤษภาคม 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you for leaving this review for us! We really appreciate hearing from our merchants.

I'm glad to hear that you're giving the Google Shopping App a chance! It's a fantastic marketing tool for businesses of all sizes. Now that you've had the application installed for a while I'm going to follow up with you via e-mail and inquire about your experience and see if you need a hand with anything!

Keep an eye out for my message!

Jonathan E. | Shopify Support Guru