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very terrible experience they keep suspending my new website ive included all the policy and information and still keep getting denied claiming misrepresentation with no details on what else to do and now i dont see a way to ask for another review anymore
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
I hope this app will build brand awareness and drive more conversions for my store. It was easy to set up
useless, instead give an option to generate feed without variants, shame on Shopify with this app with such bad reviews and still they do nothing to improve.
I would give 5 stars but I'm a New marketer and haven't quite got the grasp on it all yet. But so far so good
straightforward and easy to setup. All one needs is the merchant account and its good to go. With few clicks, every thing is set up.
only possible to use in USD. Please fix this ASAP - it is one of the most important tools for Store survival in this mad shopping world...
Thinking about leaving Shopify because of this mess...
Very easy to setup and rather user friendly! I was able to get everything done in a matter of minutes! Thanks Google!
Love it helps me Keep up to contact & connect with all my customers makes it a lot easier for me
Data feeds expire in Google Merchant Center and the app didn't renew the feed at all. Not good. I saw a lot of complaints about this online. Why don't you fix it ?
Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us.
Google does currently have a limitation where if a product is not updated within 30 days, it expires. The Google Shopping app should update your product before this timeframe so products should not expire. If for any reason it does expire, you can contact Shopify Support and our team can assist further!
I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon!
- Alex, Shopify Support
its worst channel ever unfriendly UX AND service
very unprofessional looks like google got enough money to care about any of us I recommend avoid this Chanel
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Chelsea l Shopify