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Been working with this app for 6 weeks and can't get my products to be approved for Enhanced Listings. 100% listed as "ineligible for enhanced listing," "Severity - Disapproved" at the Merchants Center, yet I meet all the Google requirements. It would seem that I am banned from Enhanced Listings with this app. If so, this is useless.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I am sorry to hear of the struggle you were facing with setting up the app. I understand this decision is made by Google directly but I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Claire l Shopify
I really don't know I am just starting. But, it seems good so far and easy to use. What else is offering?
Hey there,
This is Jordan here from Shopify. Thank you for taking the time to provide a review for the Google Channel. The app has a lot to offer and I would be delighted to explore the features with you in greater detail!
I will send over an email to gain a better understanding of your store and explore the Google Channel in greater detail. Additionally, if you click on the, “Get Support” button, which is located in the top right corner in the Google Channel, it sends your inquiry directly to our support team.
Jordan | Shopify Support
Eu estou muito descontente pois antes era bem facil colocar todos atributos dos produtos! Agora é muito difícil até mesmo usar ao adicionar produtos. Por algum motivo desconhecido, o Shopify e este aplicativo do Google removeram a edição da página do produto em admin. Você sabe o que isso afeta muito e torna quase impossível colocar cor, tamanho, sexo e taxonomy entre outros
Doesn't work with currencies that are not USD. Pathetic
U earn a lot,no trafic jam,no pollution,buy the contrary some shippings are really long like All8expres
I haven't even try it yet but I'm very excited to have the opportunity to run ads on google shopping
Just started using this today so down the road a bit I will do another review and my feedback then I don't know why you ask for reviews upfront?
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thanks for leaving a review for us today! We really appreciate hearing from our merchants.
You're welcome to hold off on leaving a review until you're ready to share your experience, but since you have left one I'm going to follow up with you via e-ail and see if there's anything I can do to make the process of setting up the Google Shopping app easier.
Look out for that message! Talk soon,
Jonathan E. | Shopify Support Guru
These apps are great and really help me with my overall experience
Its a long process i'm still waiting to be connected so i start. its just not for me i waiting for things.
Hi there, thank you for providing us your feedback today! It's very important to us that we hear from our merchants about their experience.
It can take up to fifteen days for your ads to start appearing across Google's surfaces. Google's optimization period takes thirty days in total for its algorithm to learn where, when, and how to place your products.
You should start seeing some impressions once the fifteen-day period ends, but the campaign will not be fully optimized until the end of the thirty days. Please be patient whilst the optimization takes place!
If you don't mind, I'm going to follow up with you via e-mail to see if there is any other feedback you'd like to share! Keep an eye out for that e-mail soon.
Talk soon,
Jonathan E. | Shopify Support Guru
I was using the app until it was suggested to upgrade to the shopping channel. Big mistake. Lost all momentum. Sales are down. Shopify gurus can't seem to fix errors that keep happening over and over. Also sending the wrong shipping pricing to Google! Giving the highest priced shipping method. The gurus do not sound like they understand what is happening. Very disappointed. Thinking of trying a different Google Shopping App.