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very god, thank you!Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Great tool to bulk upload products to google shopping. Easy functionality to edit products and variations. You can see progress of upload approval and gives good indication of where potential errors are and allows you to fix them in bulk edit. Simple to pick and choose what you want live on google at any one time.
This app will break the sales tax calculations in the product feed, by overwriting your Google Merchant Center sales tax settings. Once broken, Google will send you a warning of account suspension for incorrect sales tax calculations. (Long story short: it will not apply sales tax to shipping for states where that's required, no matter what you do to force it.) Shopify support will not help you, and they will spend 2 weeks trying to convince you that it's your fault. It's not, their app has a bug which they refuse to fix or acknowledge. Multiple threads on the Shopify community boards will confirm this. I used the app "Multiple Google Shopping Feeds" instead and it worked right away. Save yourself and do not use Shopify's Google channel app.
Hey there,
Vance here from Shopify. Thanks for providing feedback. We're sorry to hear that you faced sales tax issues when using the Google channel. We definitely want to make sure that you get the support you need. I'll be sending an email out to you shortly to open a line of communication to see if I can be of further assistance.
Vance | Shopify
Simple setup. Suggested tips were accurate. Loved how easy it is to see what the next steps are to connect Shopify with Google. Thanks!
my products suddenly stopped showing by google ads, mailed, called, they there is no account issues but still my problem is not solved
Hi there,
Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you experienced issues running Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.
Chris | Shopify
I just started so its too early to say something to make an actual comment about it. I hope google shopping will help me for sure.
Hey there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving a review! We really appreciate hearing from our merchants.
I'm glad to hear you're utilizing the Google Shopping app! It's a fantastic tool. I'm going to shoot you an e-mail with some great tools to better learn how to make it work for you.
Look out for that e-mail soon!
Jonathan E. | Shopify Support Guru
superb! I think developer clearly understand the end users, the people like us and their issue while setting up and linking big giants like Facebook and google. great experience. great learning tool. I rate app 5+. very easy to interconnect between two site
Relatively easy to use. Yet to look forward to more features and learn how to maximize sales through this
love this app. wish to have more detail setup instructions included. make it with simple step by step instructions, short videos would be nice,
We've used this for years with no issue. As of mid-March 2023, our products have suddenly started expiring!? Waiting to hear from Google on this, but seems many uses are experiencing the same issue. Help!
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer a solution to the issue you're facing!
Vance | Shopify