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Easy to setup! Not many steps and would say it is automatically with Shopify. Thanks for the awesome support.
Impossible to synch our custom labels and other google fields since the end of december.
The guys at Shopify dev team should understand ASAP that fixing this issue with this app is a MANDATORY PRIORITY !
How could you guys ignore the STRATEGIC IMPORTANCE of Google Shopping for your customers being e-shop owners ?
It's been 3 weeks people are complaining here and all we read is "we'll get back to you sometime soon or later". SERIOUSLY ?
Your greedy top management must have fired far too many dev people !
If not solved before the end of next week, we'll switch all our shops to another platform were we might finally benefit from GA4 before the very very last day of UA support !
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
Good overall experience. Fist time setting up an entire sale system like this for our small business Southern Tropics Herbal. Thanks Google
I am using this app to help promote my business and sell products. I am just getting started, but I think it is going to be good for our business.
Lyvisi Afriq Wear I moved to Shopify to see if I could get better traffic to my website through Google. I sell custom made goods and google has never worked with my website. Google continues to disapprove my merchant account. I feel that the entire process is a waste of my time, energy, and money.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
I had a fair bit of trouble setting up this app but I messaged for help through my shopify store and it was sorted out quickly.
Watching the google ads tutorial its an amazing learning experience! Can't wait to continue learning amd growing with Shopify!
It was really use to set up google shopping channel for my shopify store. They even had a checklist.
I been trying to get this setup for about a year and hoping it will be a smooth conversion over from Shopify to Google
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and we truly appreciate it. It sounds like you've been struggling to get this set up fully so I'm going to look into this and follow up with you in an email to open up the lines of communication here and see if I can help you any further.
Robyn | Shopify
Started out great for about the first 10 days. Then got hit with suspensions by Google on both Ads and Merchant Center accounts for "Misrepresentation" Tried for weeks get an understanding of what was wrong from both Google and Shopify. Only received emails containing ambiguous info with out any clear and direct info regarding what's wrong and how to fix it.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with a suspended Merchant Center account. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify