评论 (8,244)

整体评分
4.5
每个评分等级的数量
  • 70% 的评分是 5 星
  • 12% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 13% 的评分是 1 星
编辑时间:2022年10月16日

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

Tonic Mercantile
美国
8个月 人在使用应用
Google LLC已回复 2022年10月19日

Hi there,

Ashley here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Ashley | Shopify

2021年11月26日

It doesn't work. Products are constantly disapproved and its near impossible to work out the errors. It then tells you your google account has been suspended for policy violations. I'm "trying " to sell clothing, its non offensive, so there should be no issues.

CocoCruz
澳大利亚
8个月 人在使用应用
Google LLC已回复 2021年11月29日

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

2023年1月24日

Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.

Tillig
德国
8个月 人在使用应用
2019年12月19日

Je utilise cette application pour pouvoir mais aider à avancer dans la gestion marketing de mon site web

LOVEMY-TECH
法国
16天 人在使用应用
2021年4月23日

Todo OK. Fue algo complejo al inicio pero creo que ya está todo en orden ... aunque aun no ha desaparecido el mensaje.

El Bidon Boutique
西班牙
8个月 人在使用应用
2020年1月7日

I had very good experience with google.
All information and material were very helpful.
I hope all thi will jelp my bussines to grow.
Thank you.

Toiletpaperholder
美国
16天 人在使用应用
2021年10月18日

Simply does not work. Google requires a GTIN code and if left empty all your products will be disaaproved. Also takes a week for the feed to load any changes and review. Not worth the effort, make use of alternative apps on the App Store to feed to Google

Jungle Aquatics Pet Superstore
南非
8个月 人在使用应用
Google LLC已回复 2021年10月20日

Hi there!

Paola here from Shopify. I completely understand that the Google Channel requires lots of details from your product and that this can be an overwhelming experience. However, the app was build with your feed's best performance in mind. If you are selling custom products that do not have GTIN, you can still use the Google Channel. I will be sending you an email shortly with more details and the steps. I want to make sure you are able to take full advantage of our app if you still wish to do so!

I look forwarding to talking to you soon!

Paola | Shopify Support Specialist

编辑时间:2020年5月9日

I love how fast everything
I use this app to find be best prices on items"It is very easy to use and it helps me scaling my business

Touch of True
泰国
8个月 人在使用应用
2021年5月10日

I use this app to get my products on the market, it would be nice if the import didn't take so long to publish!

loveluxjewelry
美国
16天 人在使用应用
2022年7月11日

I cannot get any support for this app. Shopify tell me to contact Google and give me a contact link. Google tell me they cannot do anything and tell me to contact Shopify, (because it is Shopify who actually created the app, not Google).. Even when talking to a Google representative, they can't seem to help with Google merchant, ads or analytics, or help me to integrate this with Shopify correctly. I just keep getting messed around and not one can do anything.. Initially the Google channel did work for a month when I first integrated it. But after I paused the smart shopping ads for a month, it was never able to work again. However it still says active and I cannot remove the campaign or start a new campaign (because it tells me I already have a campaign running).. I have problems with Gtins and barcodes as well, I've updated them numerous times and still I have problems with this. It is incredibly frustrating and depressing that I cant get any help from Shopify or Google to assist me to properly integrating the google shopping ads, which are fundamental to getting traffic to my store and making sales. Same with the Ebay app as well. It just doesn't integrate properly with Shopify, and no one seems to be able to fix it. It feels like Shopify is easy to add a few images and text to your site, but incredibly hard to use to actually run a business that makes sales through advertising products.

DAYDREAMERS CLUB
澳大利亚
8个月 人在使用应用
Google LLC已回复 2022年7月12日

Hi there,

Ashley here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you have been experiencing issues when attempting to run Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.

Ashley | Shopify