Google & YouTube , 7,910 条评论

整体评分
4.5
每个评分等级的数量
  • 70% 的评分是 5 星
  • 12% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 13% 的评分是 1 星
2023年3月28日

I've been trying to link this channel to my Shopify account for six months. Support from Google is poor. I don't get responses when I email. It's difficult to navigate all of the requirements. I eventually hired a third party to try and navigate the maze for me, but even they had trouble. I understand that the online market is saturated since Covid; however, treating potential business partners this way is unprofessional. I use Google in my personal life and this lack of support has also altered the way that I feel as a customer.

Gaia's Roots, LLC
美国
4个月 人在使用应用
Google LLC已回复 2023年3月30日

Hey there,

Brett here from Shopify. Thanks for sharing your feedback in regards to the Google channel app. We'd like to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and assist wherever I can.

Brett | Shopify Support

2019年11月6日

I use this app to help sell products

Lyncia Lashes
美国
5个月 人在使用应用
编辑时间:2020年7月7日

I started use this app to increase my sales ,because without a good channel you can't see progress in your business

AhmadSuperDeals
美国
5个月 人在使用应用
2020年5月5日

everything look good until now easy installation and fast start




aandifashion.com
阿拉伯联合酋长国
10天 人在使用应用
2022年8月12日

Absolutely useless if you have PRODUCT VARIANTS. This app ignores them totally. Very disappointing!!

Weingut Reichsrat von Buhl
德国
4个月 人在使用应用
编辑时间:2020年6月20日

Super easy to use and very helpful information that got me to the end result I needed to complete the tasks.

DorisDayMD
美国
10天 人在使用应用
2020年2月25日

This app helped me generated the 1st paid ad order in day 1 when it's active. Very excited. The support from shopify is also awesome.

Astound Beauty
美国
10天 人在使用应用
2020年8月23日

I used the app to sell products on-line. It has variety of functions that support start up like me. And there are trainings that are very useful.

@ShopBanji
泰国
5个月 人在使用应用
2019年2月4日

Terrible. Old version worked fine, but I was forced to uninstall the old one to install the "new and improved" version. Now, it doesn't work at all and no way to revert back.

Cuddle Bands
美国
4个月 人在使用应用
Google LLC已回复 2019年6月6日

Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one!

Our development team has made improvements on the app since your review, hopefully it would of helped with the issues you were having!

I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

2019年6月8日

App is good way to get started but if you are a more advanced ppc user it is frustrating as you cannot optimize your campaign within Google Adwords. You have no way to see what terms are converting, optimize bids, ad negative keywords etc. Great for getting your feet wet but not good if you want any control over your campaign.

Flea Market Rx
美国
8个月 人在使用应用
Google LLC已回复 2019年6月10日

Thank you for taking the time to share this feedback with us for the Google Shopping app! You are correct that the Google Shopping app is great for creating Smart Campaigns but with more specific requirements, you will need to operate within your Google Merchant Center for some features as this is required from Google.

Our team works hard to improve our app functionality and even if it's something you want added that is not currently available in the app, we would like to hear about it. This way we can improve the app for you and other merchants! I’ve reached out to you via email, and look forward to hearing from you soon.

- Alex, Shopify Support