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If you want any success with your store, you need to have it appear in Google, but with this app it is almost impossible. Between the strict standards on Google Merchant Center and the way Shopify does NOT intuitively help you set up your products and store to meet those strict standards, your store will likely never be approved for use on Google. I have had to spend hundreds of hours researching ways to make it work on my own, and even though my store appears to meet all of Google's requirements, I am still not approved. I feel Shopify should work more closely with Google to create an app that is more likely to get their shop approved, as this will ultimately benefit Shopify. I plan to continue my own research to try to get my shop working with Google Merchant Center, but I shouldn't have to. When you reach out to either Shopify or Google, all you get are canned responses with regurgitated policy references and no actual help.
Hi there and thank you for the thoughtful feedback. We are sorry that your onboarding to Google Merchant Center via the app has not been a smooth process for you - certainly not what we had hoped for. As part of the onboarding process each merchant undergoes a review to ensure they conform with policies. This is to protect consumers and merchants alike. Fortunately, we do have a re-review process if you think your account was overflagged. You can read about it here: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA
I believe you already have engaged with our support team who are helping with your re-review. However, if you want additional assistance with this, you're always welcome to reach out to our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app
I hope this helps and again, thank you for the review.
thank you so much! This is the best app we used
Great app, easy to understand. Integrates well with shopify without any coding. Love to see some updates tho.
Hello, i keep getting error with google merchant.
1 - I am unable to get past this error
"54 products didn’t publish to Google
View each product to learn how to resolve any errors."
2 - I am also getting this error
"Missing value [shipping] in [Shopping_ads] [AU].
Pending initial review in [Shopping_ads] [AU]."
Please provide guidance
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jason | Shopify
Google is and will always be my main search engine and when i purchase any item i do my research with google engine for best price compare. I also have started to use shopify to open my ecommerce store and i am getting alot of info off google and many other sites
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I got more sales with this app! It helped my brand take off as a guy new to eCommerce. 10/10 Recommend!
I REALLY LIKE IT I WAS EASY AND ACCESSIBLE THANKS SO MUCH FOR MAKING IT EASY FOR ME THANK YOU SO MUCH ..
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Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.