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This app is pretty good once you have everything setup right both in Shopify and in Google shopping. I recommend you try it.
Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 integration and are still having issues connecting your property and with tag/events insertion, please open a case with our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app
Our support team should be able to get you squared away. Thanks again!
Bonjour, Je souhaite connecter ma boutique shopify à une des chaînes youtube dont je suis le gestionnaire, mais cette chaîne n'apparaît pas dans la liste des canaux Youtube shopping. Pouvez-vous m'aider svp?
I really do not know what I am doing, but I am trying to figure it out. I am trying to set up a Facebook. Instagram, Etsy, Shopify, and a Pinterest shop it is very complicated.
Impossible to use. No option to add if identifier exists. Support is no help. I get a reply every 24-48 hours. Not worth the hassle.
Thank you for taking the time to share your feedback with us. I'm sorry to hear you've felt unsatisfied with the app and support so far.
I'd like to chat further to see what I can do here to help out. I’ve reached out to you via email and hope to hear from you soon! -Lizzy, Shopify Support
This app is for beginners and people brand new to Google Shopping. Install it to get started and tinker around a little but it won't and should not be the tool you use to scale on Google Shopping. I'm looking at another google shopping integration app created by CEDcommerce as a long term solution. My website: www.gearscanada.com
I am getting errors but no directions on how to fix them from anywhere on the site I click on the error and it is no help
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
I'm sorry to hear that you've been running into some errors while using the Google Shopping app! That's definitely frustrating.
I'm going to review your store for you and follow up via e-mail with some next steps to resolve those errors. Keep a look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
This app makes it easier to view and manage your Merchant Center without having multiple windows. If any issues arise, you can view them within Shopify–so helpful!
It gets the job done so that the world can see my products! The process was easy and updated from the previous versions which is awesome!
I already added the app to my store. But, it wasn't even opening anything. I tried for hours just to open the channel, but no way. I ended up removing it. tried again to add it after opening a merchant center, an Error message comes up saying "There’s no page at this address, check the URL and try again, or use the search bar to find what you need."
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update I just needed to wait for a while and could download it. The good point is that a google ads specialist contacted me on my phone trying to help me start my ads. However, the platform is so difficult to deal with. Also, google just suspended my accounts while there are no obvious reasons for it. It's just a waste of time working with it, you will be always trying to solve problems. Almost a week passed trying to set it up, but I am not done yet.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear in this instance it didn't work as expected for you. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify