评论 (9,518)

整体评分
4.6
每个评分等级的数量
2023年4月3日

I have read dozens of complaints about this app. And it is a shame that the issue wrt the interface with the Content API from Google is yet not resolved. There is quite some documentation on the Content API from Google and seems to me that this issue could have been addressed a while ago. Though not sure why it still is not. As a result all my products are rejected on Google Merchant Center!

CHIIIQ
荷兰
4年多 人在使用应用
Google LLC已回复 2023年4月4日

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and ...

2023年3月30日

I have been using Google Merchant Centre linked to my Shopify store for years and, until recently, it worked ok (with the odd glitch). More recently, however, all my products have expired for no reason, the product pages show that Google feed is not linked with an error message of "Add shipping cost for your product" (even though my shipping options have not changed) and I cannot even link to my ...

Four Season Products
澳大利亚
4年多 人在使用应用
Google LLC已回复 2023年4月4日

Hi Four Season Products,
William here from Shopify, I wanted to thank you for taking the time to review the Google channel app. Feedback like yours is essential to resolve ...

2018年3月1日

Trying to install but the “get” button just goes to a page that says, “the app you’re looking for cannot be found”.

Scilife
美国
4年多 人在使用应用
2022年8月22日

I've had thousands of my Shopify products in my Google Merchant center successfully for more year or two with no problems. My website is Claimed (green checkmark) and email verified (green checkmark). All the sudden my products are removed, and Shopify says my Merchant Center has been suspended, even though when I log into my Google Merchant Center admin it says I'm a "trusted store" and that ...

Atomic Mobiles
美国
4年多 人在使用应用
Google LLC已回复 2022年8月24日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google on your store and leave a review. I'm going to follow up with you over ...

2023年4月27日

I got all my account suspend by google merchant. All my google merchant does not work now and when you talk to support, no one is able to help you on the shopify team. Furthermore, it creates new merchant account on google by itself. I am removing it .

Bebelelo
加拿大
4年多 人在使用应用
Google LLC已回复 2023年4月28日

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I understand you've been ...

2023年3月4日

This app should be a simple, seamless integration with Google Shopping Ads, Google Free Listings, and Buy on Google. It isn't. We have products with variants that have a unique UPC for each variant. All of our products with variants are active without errors in Google Shopping Ads and Google Free Listings.

Buy on Google is dropping all of our products with variants with the reason being Duplicate ...

Weldental
美国
4年多 人在使用应用
Google LLC已回复 2023年3月7日

Hi there,

Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the ...

2022年6月8日

Not a good app for stores with many products. We have more than 10,000 products and were constantly fighting with Google over their numerous automated error alerts. We were threatened several times by Google of removing us from the index all-together. We no longer advertise on Google and don't bother with Google shopping anymore. Shopify is far more flexible with their data requirements than ...

AutoFastenersAndClips.com
美国
大约4年 人在使用应用
Google LLC已回复 2022年6月9日

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We're sorry to hear that you ran into issues with ...

编辑时间:2023年1月26日

No content API updates since Dec 29th and now all of our products risk expiring in Merchant Center. I will strongly consider switching to a competitor platform after over 5 years of business with you if this is not fixed imminently. This incompetence may result in us not being able to advertise our products which is mandatory to generate sales.

Please get this fixed ASAP.

Northern Saunas
加拿大
大约4年 人在使用应用
Google LLC已回复 2023年1月29日

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've ...

编辑时间:2021年2月11日

app stopped syncing with merchant and active products dropped suddenly to 0 impacting our ads and sales

Japanese Taste
日本
大约4年 人在使用应用
Google LLC已回复 2021年2月24日

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the ...

2023年1月4日

I have been trying to fix an issue with my custom items not showing up because Google thinks they should a GTIN or MPN and they do not. I have contacted both Shopify and Google about it. I've tried everything they recommended and they still cannot tell me why my items are asking for this. They're all marked as custom items. I am beyond frustrated.

My Dinosaur Dreams
美国
大约4年 人在使用应用
Google LLC已回复 2023年1月5日

Hi there,

Chris here from Shopify, thank you for taking the time to review our app. I'd like to open a dialogue between yourself and our specialized support team. I'll send ...