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I already use google ads and googe merchant on my own company out of shopify. Transfering my products from shopify to merchant was way easier than doing it directly to merchant
I wish i could give google 0 reviews, custom support is ridiculous they don't help you with anything. I have been trying to connect my store for a long time, it would let me connect and Shopify wouldn't help, Shopify asks me to contact google and google has no idea. i have been waiting for a reply from google for a long time and when they do reply it's not a helpful reply. i have wasted so much time with google.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
A bit challenging but it works out well. There should be help to install accounts on your website for a beginner.
i am trying this app to see if it will help me market my products and website if it works for me i will do another review. thank you.
It’s good for setting up it’s just a shame google are taking so long to approve my products. I just want to get going :(
One Problem chases the other. There is easy and working AND then there is Google channel, which is not working at all.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.
Vance | Shopify
I found the app easy to set up BUT the app is displaying the wrong price for some (but not all) products.
Specifically, it appears that in some cases the logic is selecting the lowest price of the available variants for a given product rather than the actual variant price. For example; My product X has variants x, xx and xxx. If variant x = $10, variant xx, $20 and variant XXX $30; the Ad is displaying variant xx price as $10, rather than $20.
I logged the issue but no help forthcoming to date (it's been a few days). The issue was raised via a customer asking for variant xx at the 'advertised price'.
Thank you for leaving your feedback and for providing context behind your issue. I can see why this issue would be problematic so I will be sending you an email shortly to follow up on this and see what can be done. Please keep an eye out for my email and I hope we can discuss this further. -Victor, Shopify Support
Horrible app. Used to be 100x easier to fix errors. I will pay for another app just so I don't have to use this one anymore.
Please, Shopify, focus on the platform improvements and much, much less on apps. Let 3P's address those needs.
Do not use this app. We enabled the smart campaign which added a bunch of pixels and tags to our site - there was no documentation or notice that this was happening. The tags inflated the conversions across all campaigns in the google account (other PPC campaigns and display). This created huge confusion, led to us increasing budgets, losing money, etc.
It is very straight forward for anything that needs doing. Even creating a new google account to enable it. It is a simple step by step process. There are also different options available should you want paid or free promotion, or both.