評價 (8,714)

整體評分
4.6
各級評分數量
  • 71% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2019年10月31日

I love this website, because it is very beginner friendly. But it could be a little more in detail.

Zerazion
德國
使用應用程式 5個月
2020年5月5日

everything look good until now easy installation and fast start




aandifashion.com
阿拉伯聯合大公國
使用應用程式 10天
2023年1月9日

Merchant Center is showing misrepresentation due to Shopify and Google not talking to one another - information not syncing - Help! there is an issue here and it appears I am not the only one.

My Furry Best Friend
加拿大
使用應用程式 5個月
Google LLC 已回覆 2023年1月10日

Hi there,

Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.

Brett | Shopify Support Specialist

2020年3月18日

This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me

Hygiene Together
美國
使用應用程式 8個月
Google LLC 已回覆 2020年3月23日

Hey there! Thanks for leaving us a review.

My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!

If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

編輯時間:2023年1月15日

Syncing issue with GMC and Shopify:

UPDATE 16.01.2023 :
Shopify support has now stopped replying to emails and messages. Shopify is refusing to give any information on what is causing the sync issue and when or even if Shopify will be bothered to fix the problem. This has been the most disappointing customer service experience.

Several months ago we moved from a paid app to the free Google Sales Channel app. There were a few issues when setting it up but they were resolved. It has worked reasonably well for the past 6 months. 3 days ago GMC stopped syncing our products from Shopify. I have spent 3 days, dozens of emails and online chats to Shopify and Google to try to get this fixed.

At first, they both denied there was an issue but said they would look into it. Finally today I received an email from Shopify acknowledging, not only that there is an issue but they have been aware of it for some time. That was the last I heard from Shopify. I am still waiting for a response on how to fix this.

If Shopify continues to be unable or unwilling to fix this problem we will most likely be leaving the Shopify platform and taking our business elsewhere.

The Urban Gear
澳洲
使用應用程式 5個月
Google LLC 已回覆 2023年1月18日

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

2018年11月11日

I gave it ONE STAR only because they will not accept a review with ZERO stars.
*******
Tried Google PPC ads in 2013; ended up spending over $1000 and got ZERO sales from it. OK, so it's 5 years later & everything is different; try again-after spending $249 across 3 weeks, it generated about $0.22 in sales for every $1 spent. This is a formula for ROCKETING to the poorhouse!
Fool me once, shame on you...fool me twice? OK, so I've finally learned. NEVER AGAIN!

Amazed By Grace Specialties
美國
使用應用程式 5個月
2020年6月25日

Every 30 days this app is putting my business in a terrible Setback with lost time and money.
This app is supposed to renew the items automatically before they expire, so they are always active.
And although I was promised by the support team that this will not reoccur.. It Does.
Not only that it happens and I need to keep a daily check on the Merchant account,
I’m waiting for days for it to start renewing items, and e-mailing the support team every morning with a screenshot of the merchant account, and every day I have fewer items to advertise less traffic and less or no sales.
The time to fix this, the loss of business and money on advertising is overwhelming.
A real bad experience.

Boho Jeans
美國
使用應用程式 5個月
Google LLC 已回覆 2020年8月3日

Hey there!

Amy here from Shopify, I'm really sorry to hear of the troubles you have been having. I completely understand the setback this could cause to your business. I would love to open up communication with you and see what needs to be done here. I'll send you an email.

Amy l Shopify

2020年5月10日

Products are not syncing at all. I changed product type in April, and two weeks passed the product type in my merchant center is still the older one. Seems nothing will sync except price and available status. Checked Customer Service and got no helpful advice. Is here any pro to help?

Secchic.com
美國
使用應用程式 5個月
Google LLC 已回覆 2020年5月18日

Hi,

Cíara from the Shopify Apps team here, thanks for your review. We always want to hear feedback from our merchants.

Sometimes products don't sync correctly, so I'm going to follow up with you directly and make sure that we get the sync to happen. Please keep an eye on your email for one from me, and I look forward to chatting to you to get this solved!

Cíara N
Shopify Support

2023年4月25日

I have been having trouble with this new setup for weeks - have gotten absolutely nowhere, and getting my Merch on my Youtube channel has become a NIGHTMARE with no success - no longer user friendly!

JUNGLE JUNKIE
美國
使用應用程式 5個月
Google LLC 已回覆 2023年4月26日

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Chris | Shopify Support Specialist

2023年6月13日

Takes some time getting the product errors worked out but it is a good app

FISHIN IT UP
美國
使用應用程式 8個月
Google LLC 已回覆 2023年6月13日

Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!