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The bulk editor is not my favorite. Explanations to fix issues (e.g. gitn or mpn or brand) are not straightforward.
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
Thank you so much for leaving this feedback! We really appreciate it and it helps us to continue developing the Google Shopping app.
I would be happy to provide some clarity on the GTIN or MPN errors you're receiving. I'm going to shoot you a personal e-mail and you can follow up with me sharing those errors.
Talk soon,
Jonathan E. | Shopify Support Guru
Really easy to install, no problems at all ! Shopify suggested to install this app, I reviewed the comments and I was done !
Once I figured out what I was doing wrong it's been good. I still have some fine tuning to do but looking forward to positive results
Quick and easy setup. Shopify transfers all information quickly. Free listing seems good. Hope it works and steers traffic to our site.
Great App, but could be more simple for products to be connected. My products havent been published yet.
We sell digital blueprints on Shopify and want to have our store connected to YouTube so we can advertise our products under our videos. After spending at least 40 hrs trying to make this possible using the google channel we found that google doesn't support digital products, even though they have categories for it. This problem needs to be addressed by Shopify or google!
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
i looks good. im going to try it now and see if it works, but the process of completing the steps was easy enough. i would like to know where to see the products being showned
I am very frustrated with the Google merchant center. My account gets suspended every time in try to post a product. I have had Shopify for two months with only two sales. Google isn't clear about what misrepresentation mean. I tried to follow the whole list still not difference, watch and tried a whole bunch of YouTube and still in the same place. Not sure what to do now. Please help with some constructive help not any vague details. The suspension still the same.Thanks
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Mario | Shopify
I have not had any computer training and have found the terminology difficult to work out. I'm getting there so will be looking forward to having a functioning shop.
Hey there!
Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
Super easy to install - hope it helps with sales! I haven't seen any results as I just installed it, but I have high hopes.