Google & YouTube , 7,765 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.
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After having no luck initially with this app until a negative review was written I have now had great support from john at shopify to get things moving and products approved. Now we will see if the spend gets results.
I am still setting it up. so give me some time to check it out before I can review I can review after. Thank You.
I will try the application and try to identify the benefits of it as desired for me to achieve all my shopping goals
Hi there!
Amy here from Shopify. Im happy to hear that you are going to give the Google Shopping app a try. It can be such a huge tool for your business! I'm going to send you an email with some additional resources to get set up and running.
Amy - Shopify
For now, it all looks good, though I have not started getting sales. I trust Google, so I expect the app to be great.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm glad to hear everything is looking good so far. I'm going to look into your store and account and follow up with you in an email to open up the lines of communication here so I can see if I can help in any way.
Robyn | Shopify
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Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'd be glad to take a look at your account to see if I can point you in the right direction to tackle and possible struggles you are facing. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify
This seemed to work flawlessly. Only problem is the 3-5 wait time after all items have been synched..
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I agree, it would be nicer if Google could review products a little quicker but they have to make sure that all products are meeting their numerous polices. I'll follow up with you in an email to open up the lines of communication here should you have any further questions. :)
Kevin | Shopify
Not too bad but not too good. If things were a little easier to understand and control, then maybe I'd love it more but for now, it's not that bad.
Very good an helpful happy with service im small business trying to expand to wider range customers
Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you for leaving this review for us! We really appreciate hearing from our merchants.
I'm glad to hear that you're giving the Google Shopping App a chance! It's a fantastic marketing tool for businesses of all sizes. Now that you've had the application installed for a while I'm going to follow up with you via e-mail and inquire about your experience and see if you need a hand with anything!
Keep an eye out for my message!
Jonathan E. | Shopify Support Guru
I really don't know I am just starting. But, it seems good so far and easy to use. What else is offering?
Hey there,
This is Jordan here from Shopify. Thank you for taking the time to provide a review for the Google Channel. The app has a lot to offer and I would be delighted to explore the features with you in greater detail!
I will send over an email to gain a better understanding of your store and explore the Google Channel in greater detail. Additionally, if you click on the, “Get Support” button, which is located in the top right corner in the Google Channel, it sends your inquiry directly to our support team.
Jordan | Shopify Support
Just started using this today so down the road a bit I will do another review and my feedback then I don't know why you ask for reviews upfront?
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thanks for leaving a review for us today! We really appreciate hearing from our merchants.
You're welcome to hold off on leaving a review until you're ready to share your experience, but since you have left one I'm going to follow up with you via e-ail and see if there's anything I can do to make the process of setting up the Google Shopping app easier.
Look out for that message! Talk soon,
Jonathan E. | Shopify Support Guru