Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

October 23, 2023

Took me a few goes but got there in the end. It's a good system but there is a quite a bit of detail to work though. Just take it slowly piece by piece and you will get there!

Chiasso Coffee
New Zealand
3 months using the app
September 19, 2018

Avoid at any cost if possible!!!

I had nice working good old working Google Shopping App and decided to upgrade it after few emails from Shopify about it... Oh, man... It was (still is) costly mistake. My sessions from Google dropped in 3 times right away... and of course there is no support from Shopify....

Avoid!!!

DasalikaStrollers
United States
Over 3 years using the app
September 26, 2021

100 percent of our products are custom, when Shopify updated this app a few months ago, I lost thousands $$$ since then on unperforming ads and loss of traffic, since then do to my products were not showing properly on google searches. This is because the app has a bug that its not letting google know that my product identifier does not exist, which means that the app is not letting google know that my products are custom and do not have a GTIN or MPN. After months trying to figure out why my products were not showing consistently with Google, Google told me that do to this issue I am loosing about 80% of my traffic and not getting any organic shopping traffic!!! After speaking with 3 different shopify support agents, Shopify told me the other day that this option is not necessary and will not have any negative effect on my listings. THIS IS NOT TRUE. I manually updated my Google feed with Identifier exist to NO which this APP fails to do and let me believe that it is doing so, Now my two store is starting to show improvements on the listing and orders are coming in more frequently via Google, after months!!!!! Being a small business owner and relying 100% on our online stores to support my family, I feel that Shopify google app and its support let me down. This issue can be tested by going to a product listing - More Actions - Google App and check mark "this is a custom product". This check mark should be letting google know that the product have an "identify exist" with a value of "NO". It doesnt do this update which is a bug on the app that will be affecting ALL shopify users with custom products that are similar to other products. Google app will eventually override my feed via the content API and give me issues again, which is what I am worried about!

My Furever Memories
United States
Over 3 years using the app
Google LLC replied September 27, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with custom products. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

April 28, 2020

It was really easy to set up. I don't know how much business it will generate yet because I just installed it, but I am excited to see

Healthy Fit Diva
United States
3 months using the app
November 17, 2020

This app is very thorough and knowledgeable as a new business owner! I truly would recommend this App to anyone who is starting up like me!

Solar Powered LLC
United States
3 months using the app
Edited May 7, 2020

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Magazinecomprar77
Brazil
3 months using the app
Edited July 10, 2020

i do realy like it it helps me alot, highly recommend for every one for increasing sales
thank you all

VULETURA
Israel
3 months using the app
April 7, 2020

great app helps me a lot.
Hope to increase my sales by setting up google shopping. Be aware, first you have to set up your contact details

Elleppe
Türkiye
3 months using the app
October 24, 2020

I have just setup the Google app. There were some issues during setup but Shopify support helped me to fix those. I will make good use of it.

Brands Shoppe
United States
3 months using the app
March 9, 2021

I used this app to help me created our sale channel. I really like how it connect to my google account.

eFirebug
Vietnam
3 months using the app