Google & YouTube , 7,746 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

Edited June 26, 2020

Super easy setup and configuration. Conversions were added, all accounts linked, and my campaigns up and running within a few hourss.

Betterment
United States
About 2 months using the app
November 17, 2019

sosososososososososo goood!!!
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gogogogogogogogogog!

pandagom
South Korea
About 2 months using the app
Edited December 3, 2019

Good,I like this.Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get Get

emikoo
China
About 2 months using the app
November 29, 2019

its really good ,easy to install, easy set up and i think is a great app for stores owner .......

Professionals INN
United States
Almost 2 years using the app
June 29, 2020

Very simple to set up - results to be seen at the current time as only just set up, but the concept looks good

SunShadeShack
United Kingdom
About 2 months using the app
Edited April 5, 2020

The instructions could have been clearer. I was being asked about billing information which was already present and also to verify conversions already selected. Otherwise, very good.

321 Kids Fun
United Kingdom
Almost 2 years using the app
May 7, 2019

This app is a sure fire way to demolish your sales. They publish the highest shipping rate only so it looks like it costs $100 to ship a bottle of wine (priority first overnight rate) instead of $12. They also have so many errors such as UTM missing when my products have barcodes. My products are not showing up correctly or are rejected.

Wine Globe
United States
Over 1 year using the app
Google LLC replied May 16, 2019

Hi, there. Thank you for providing this feedback, we appreciate your time and value your experience. I'd like to work together with you to make sure that we get the Google Shopping app working for your business.

With regards to the shipping concern that you mentioned, if you are using the automatically synced shipping settings from Shopify then yes, the highest shipping rate will be displayed. The reason is that shipping rates cannot be misrepresented. If Google sees a higher shipping rate offered on your website than what is displayed on your Ad, your account can be suspended.

To clarify, you do have the option to either automatically sync your shipping settings from Shopify, or manually set these rates up in your Google Merchant Center.

Rather than displaying the highest price that is offered for shipping, you can manually set up your shipping rates in your Google Merchant Center by following these instructions: https://support.google.com/merchants/answer/6069284

I've also reached out to you via email so that we can work together to solve any other concerns you have and I can make sure that your feedback is shared with our app development team. I hope to hear back from you! -Emma, Shopify Support

Edited June 13, 2020

I used this app very nice I hope FUTERE also gives good service for my business I am blessing for this app

springwayworld
India
About 2 months using the app
March 12, 2021

excilent this was easy to set up nece one let us go do it,
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Timcashop
United Kingdom
About 2 months using the app
February 19, 2020

es Buena al ayuda para nosotros los pricipiantes .Espero estar siempre con ustedes y que me brinden mucha ayuda

ERx good health
United States
Almost 2 years using the app