Google & YouTube , 7,765 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

October 1, 2022

Does much more harm than good. Doesn't work at all and results in your Google account getting suspended due to data quality issues, even though all of the correct data exists within your product details on Shopify.

Joe's Albums
United States
Over 1 year using the app
Google LLC replied October 4, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

February 22, 2021

Wonderfull. App good, Usefull, Goooooood.Very useful and easy to use application for beginners. Good

petmina
United States
About 1 month using the app
June 16, 2020

its a very good app for my business i love it i enjoy working hard on my it thank so much shopify...

BoutiqueBeautyxBarr
United States
About 1 month using the app
September 1, 2020

Setting up this sales channel for my Shopify store was overall very simple and easy. I like that it does tell you what needs to be fixed if an item is not approved. What would make it even easier is if it only brought up those sections for bullk editing editing rather than bring up all of them.

Yankee Belle Jewelry
United States
Over 1 year using the app
March 10, 2020

I am just starting out easy to follow so far. Easy instructions, very informative, good graphics and optics

Darway's Designs
United States
Over 1 year using the app
February 17, 2022

Just a quick review for Cherry in the Shopify support team who has helped set up our merchant center feed using this app. Cherry has been incredibly patient and helpful, with absolutely superb customer service and kindness. If you run an online shop it's critical you can sell on google so appreciate those struggling with the app will leave bad reviews BUT as anyone knows who runs a shop clients and customers rarely leave reviews for good service but Cherry service was outstanding and I am very grateful for her support.

Happy Houseplants Ltd
United Kingdom
About 1 month using the app
August 24, 2020

it s simple in use , and verry intelligent
i hope that it will helpe me get more clients
because it helpe me now to expose my product in google merchant

kanyism
Morocco
About 1 month using the app
August 16, 2020

I used this app to help me manage my online store And promoting all my products for my customers satisfaction

JBORDES
United States
About 1 month using the app
June 17, 2020

PERFECT OK le retour des salons.............................................................................

Piment rouge
Germany
About 1 month using the app
September 11, 2020

It has been easy to set up so far. I am still not sure about some of the categories and having some of my items not listed. And this is the only reason for the 3-star rating. It would be nice if there were instructions that assisted with corrected the errors better.

The Perfect Lemonade
United States
Over 2 years using the app
Google LLC replied September 15, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify