Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

August 21, 2020

This app was easy to set up. I wish I had noticed it sooner! Now I can sell on Google! This will be a massive help for my new website and hopefully generate more traffic and revenue. Exciting!

CloudontheTyne
United Kingdom
About 2 months using the app
February 3, 2020

Very easy to use. I was able to add products easily. The Apps integrate nicely into shopify. I liked that I could import/transfer a domain that I already owned.

Buggy Boos Embroidery
United States
About 2 years using the app
September 3, 2020

It helped with my Shopify account to be able to advertise. It was very simple to set up through google. Thank you for being so friendly and easy for those who do not do this all the time.

Mav and Mal Dog Co.
United States
About 2 months using the app
May 9, 2023

Alles ist von Shopify aus leicht und übersichtlich steuer- oder einsehbar was Google angeht. Die dahinter liegenden Anforderungen und Prüfungen liefert shopify gleich mit und so habe ich im nachhinein gleich festgestellt gibt es sogar die Produkttabelle die Google benötigt um Werbung zu machen. Ein geführtes 2 Tage Training bei Shopify oder von Google bezogen auf Shopify hätte ich mir sehr gewünscht. Die gesamte Shopify - Google Welt ist immens groß und man kommt nicht wirklich voran wenn man dann doch eine Fehlermeldung hat. Der Support ist dann eher mäßig und verweist auf allgemeine Docs mit vielen Seiten und ungenauen Lösungsansätzen. Nichts desto trotz ist die App in Shopify super und die beste Hilfestellung die es gab.

VIVACIDADE
Germany
About 2 months using the app
May 1, 2020

it was awesome to use this app to market my product online and I will love that many merchants would use this app because it is stress-free to use at all times, they help you to fix your problem so easily

FASHION RING
Nigeria
About 2 months using the app
August 27, 2020

This is going to be awesome. For the first time one of the most effective search engines in the world is taking shopping to a much greater level ever.
I am just starting with this app, I do believe time will tell. But I am

sosastore
Morocco
About 2 months using the app
Edited June 17, 2022

I found that more of my products were not uploading to GMC, and I even changed my products many times!!!
And I have all my items approved in GMC, but in this app, it says my items are not approved.

UTOYUP®
China
About 2 years using the app
Google LLC replied June 20, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

October 16, 2023

Why do big and smart companies like Google end up making their products useless? They have best of the minds with them to make apps that function well with their products. And they can't even do that well. What a shame!

This app is supposed to record analytics well. Can't even do that properly.

Monks Bouffe
India
About 2 years using the app
Google LLC replied October 19, 2023

Hello and thanks for the feedback. We will be sure to pass this along to our product team as we are always looking for ways to improve. We do have a support team trained on analytics standing by to help. You can reach them through this link: https://support.google.com/merchants/contact/shopify_3p_support_app

February 21, 2021

the best way to make new customers around and have good selling experience for those who want to make money in short time

NISHMAN MALAYSIA
Malaysia
About 2 months using the app
January 20, 2020

Sucks to go through the lot! I spent almost 3 hours in cat years doing this. Seriously, I could have had, like, 5 coffees.

That's Just Blaire
Australia
Over 3 years using the app
Google LLC replied January 30, 2020

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I'm sorry to hear that you found the set-up of the Google Shopping app time consuming! It's super frustrating to feel like your time is not being valued.

I am going to follow-up with you via e-mail to see if you have any feedback you'd like to share about the process that I can pass along to our developers. I am also going to ensure that the Google Shopping app is running smoothly on your store so that your time spent has a return on investment!

Look out for that e-mail shortly! It may end up in your junk mail folder, so be sure to poke around in there as well.

I look forward to talking to you soon.

Jonathan - Shopify Support