Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

March 27, 2021

I used this app to help me to find a better product, It would be nice if it did my store better and make my store grow.

Diamondmg
United States
About 1 month using the app
April 1, 2020

App davvero molto chiare e semplice da usare.. spero in un buon risultato adesso anche per principianti

Mercuryshopping
Italy
Over 1 year using the app
July 11, 2020

Clarity,simplicity, comprehensibility, design, clarity, language skills,availability, variability,awareness

Esange
Czechia
About 1 month using the app
Edited August 13, 2020

Ho usato questa App perché mi piace e sono sicuro che fara di tutto per aumentare le vendite
Grazie

byRomAmoR
Italy
About 1 month using the app
October 24, 2021

This app has never worked properly and i end up with a misrepresentation violation from google which suspends my account. Its quite frustrating as google never actually tells you what you have done wrong

Bike Supply Drop
United Kingdom
About 1 year using the app
Google LLC replied October 26, 2021

Hi there!

Paola here from Shopify. I understand how frustrating it is to not know why your account was suspended due to Misrepresentation. Google does not share with us at Shopify why an account was suspended. Our app only reflects their decision. With that being said, I'm happy to share with some suggestions based on our experience. I will be following up with you through email shortly.

I look forward to chatting with you!

Paola | Shopify

August 26, 2019

Still trying to figure it out. I previously placed Google Ads directly with Google, which also was quite complicated and hard to stop ads. I am correcting everything that they ask of me, but I have to constantly wait for the updates.

Perfect Friends Gifts
United States
Over 2 years using the app
Google LLC replied September 12, 2019

Thank you for reaching out with this feedback on the Google Shopping app. I understand that waiting for updates can cause delays, and I'm sorry for the inconvenience with this. Google individually reviews each product on their end once it's edited, so this process can take some extra time.

However, I would really like to speak with you in more detail about your experience to get a better idea of the issues you're running into and how we can help further. I'm going to reach out to you via email so that we can discuss this. Looking forward to hearing back from you! - Rae, Shopify Support

Edited July 14, 2020

This app is very helpful. I have used this. This is a golden opportunity to drive business in website marketing network.

Marico London
United Kingdom
Over 1 year using the app
Edited August 4, 2020

Easy to set up. Still waiting for Google to review my products which takes 3 to 5 days. but so far so good. The only issue I had was not having shipping info on my site which I have now added

Patty Rubenesque Clothing*
United Kingdom
About 1 month using the app
June 15, 2020

I used it to set my ads up and it showed me step by step and it made it to 100% , I didn't know the first time but you have to read it to get what you need to do

Covid-19-life-from-home
United States
About 1 month using the app
July 8, 2020

Its good it helps me alot with my sales and it really bringes the audience to my store to purchase tginfs for cheap

PlugExotic
United States
About 1 month using the app