Reviews (9,100)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited June 7, 2020

good app, just asking every time for review so here it is and you can read it and nothing important here.

Klaake
Latvia
About 2 years using the app
January 7, 2021

Love this. Wish it had more campaigning options. The app has been very helpful to get business to the website.

Welding Consumable Warehouse Pro
United States
About 2 months using the app
January 4, 2021

I just downloaded the app and its really easy to use and to set up if u compare the app to the Facebook app its way way better

Thephonecase
Germany
About 2 months using the app
April 18, 2020

so far so great i justed started and google has me going through the roofi love google they point you in the right direction. i didnt know nothing about online sales

Bargain Smart
United States
About 2 months using the app
June 15, 2023

I am not very happy with this app at all.

GA4 Analytics, just does not deliver correct Data. Always Purchases or Add to Cart Values are missing.
Also the Sales appear earliest 1 day after. in Google Universal Analytics the Sales Data appeared just a max 15min later.

How can this be solved?

TheraPunktur
Austria
About 2 years using the app
Google LLC replied June 15, 2023

Hello there, thank you for the feedback. We are sorry to hear about your frustrations with GA4. I am hoping I can share a few resources that may answer your questions. First, please take a look at this help center article about comparing GA4 to UA: https://support.google.com/analytics/answer/11986666

Additionally, if you're still having questions about the integration please reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app

November 1, 2020

At first my store was not accepted because it didn't follow Google rules. It was very hard to discern what was wrong. HOWEVER, I asked for a manual review and they were very quick to answer and assist.

Pam's Scents and Gifts
United States
About 2 years using the app
Edited April 24, 2020

The app drive customer to my store. The app also help us increase sales help customers to be aware of our brand. I enjoy the ease of use and integration

AllSaleIn
United States
About 2 years using the app
August 10, 2020

I love the way this app supports integration of marketing and sales into one system. I love the way it connects to existing Google accounts and services.

Cate's Chemist
Australia
About 2 months using the app
August 3, 2018

Great that this is now available for UK stores rather than having to use other apps to load product feed to merchant centre.
Only used for 2 days but so far so good - the set up in Shopify was quick & easy, all products approved quickly and shopping campaign is up and running.
All data seems to have synced correctly across Merchant Centre & Adwords.

Suzemu
United Kingdom
About 2 years using the app
December 11, 2021

Nuked my entire google shopping catalog. Over $3,000,000 in product pulled from google in one fell swoop. Not a trustworthy channel at all. Will replace with a third party app

Safe Haven Music
United States
About 2 years using the app
Google LLC replied December 13, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify