Google & YouTube , 7,724 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Google Shopping and YouTube ads. They value its insightful analytics for strategy optimization and audience expansion. Despite some reported issues with syncing large product volumes, the app's responsive customer support, personalized recommendations, and regular updates are highly praised. It's recognized for effectively boosting sales traffic, followers, and business growth.

November 17, 2020

je débute mais j'aime le principe de chercher l'erreur et de le rectifier en directe, rien de telle pour apprendre rapidement. Je mets 3*1/2 pour le moment le temps de me voir évoluer et revenir régulièrement

Groove Style
France
About 2 years using the app
Google LLC replied November 24, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

March 13, 2023

Bad reviews are the new tech support, so here's one. All I want to do is finally integrate G4. Followed Shopify instructions and get "refused to connect."

ministrycycles
United States
About 1 year using the app
Google LLC replied March 14, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app, I'm sorry to hear that you ran into some challenges when setting up Google Analytics 4. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

October 19, 2020

Reasonably straight forward to set up and got things on Google Shopping in about 3 days - overall very happy!

Seeds4Bees.com
United Kingdom
About 1 month using the app
November 26, 2020

super!! rapido y sensillo,lo recomiendo,aumentara' tu visibilidad en las redes de google............

bellezaonlinemallorca
Spain
About 1 month using the app
April 22, 2021

Initially there was an indication all of my products were not approved. I had to go around in circles trying to find the reason why. Finally I had to disconnect my account and try again. Waiting to see if it will work this time. Clear reasons and how to fix concerns should be better laid out. For me at least.

Fit Right Life
Canada
About 2 years using the app
Edited January 8, 2019

My products all failed review on the google side, yet app still shows them pending. No information as to why the upload was rejected but my Google Merchant Center account was suspended after using. Reached out to Shopify customer support and they did not seem to know why. Google told me the store was missing refund policies which show on checkout, but that doesn't seem to be where google wants them. I've gotten FBA, EBay, Facebook all working this thing is a hot mess.

Ella Sabe
United States
About 1 year using the app
Edited March 28, 2021

It would be great to have something developed for hand made products so its quicker with a YES OR NO BUTTON

Handmade Cards by Dayo
United Kingdom
About 1 year using the app
Edited November 21, 2019

This easy, fast to setup App without wasting time to take my business to another level.
Great App i must say. I recommend for small business

Benings Technologies
South Africa
About 1 month using the app
January 14, 2022

Have used for about 2 years and it was very easy to use. But recently (January 2022) this has not been syncing my GTIN's and I get a warning on my Shopify dashboard that most, if not all of my products, have a publishing error on Google due to missing GTIN. All of the applicable products have the correct GTIN entered in the GTIN field.

Critter Boutique
United States
About 2 years using the app
Google LLC replied January 14, 2022

Hey there,

Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the product issues, specifically with GTINs, that you are facing on the Google channel. We do want to make sure that the channel is working as expected for you so I'm going to look into this and follow up with you in an email to see what I can do to resolve this.

Adil | Shopify

Edited May 1, 2021

I used this app to help me integrate my shopify store with google merchant center so that i could use Buy on Google as another sales channel. I liked the way it guided me on areas where I had a problem with completing the integration. I wish the guidance could be more specific.... but that was not a big problem because I got the guidance I needed directly in m merchant center account.

Justin Kyne Packaging Line
United States
About 1 month using the app