Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

August 16, 2020

Easy to use and very practical. Once you start it's very easy to follow along the steps provided by the app

Teethwhiteninggta
Canada
About 1 month using the app
March 13, 2023

Bad reviews are the new tech support, so here's one. All I want to do is finally integrate G4. Followed Shopify instructions and get "refused to connect."

ministrycycles
United States
About 1 year using the app
Google LLC replied March 14, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app, I'm sorry to hear that you ran into some challenges when setting up Google Analytics 4. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

October 24, 2022

I wish Google would work with independent distributors. Google isn't very user friendly with Shopify online stores who are distributors of products. These products have a logo and the company requires the logo to be a part of the picture. Google doesn't support pictures with logos, and therefore a lot of my products are advertised.

VJ Bedazzled Jewelry
United States
Over 2 years using the app
Google LLC replied October 26, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. You are correct that one of Google's requirements is to have images that are free from logos or watermarks. You can learn more about this policy here: https://bit.ly/3f9mtvb. While Shopify does not have any control over these policies, I am going to follow up with you via email to see if there is any way I can support you further.

Charlotte | Shopify

December 11, 2020

estou testando parece ser um aplicativo bom e bem facil de ser usado, vamos testar o dropshipping pelo google

Plantão Ofertas
Brazil
About 1 year using the app
November 3, 2019

Nice to work with Google i hope i make good money from Google
Also use Google ads many way also do

crazyhub.online
Brazil
About 1 month using the app
November 28, 2020

I used this app to help reach more customers. I like how it shares media/pics of our inventory and store.

SOLECTION
United States
About 1 year using the app
October 25, 2020

Bit early to tell so far it may take me some time to get used to it and all of its features..This is all a bit new to me,so I don’t really know yet.

www.miiebike.co.uk
United Kingdom
About 1 year using the app
Edited November 3, 2020

Great app. It is a time saver. Now I don't have to take time to edit my product list and refresh the import data into google. One downside is that I can only edit 25 products at a time with the app.

Lili's Home Boutique
United States
About 1 year using the app
August 20, 2020

I am not sure just yet on how I like the app since I'm bearly getting to use it but I am sure that I will enjoy it

Sweet Fixes Jewelry
United States
About 1 month using the app
December 4, 2021

Says my store does not meet the requirements?? What does this mean, any help fixing this......What can I do to fix this?

Spiritual Magic Journey
United States
About 1 year using the app
Google LLC replied December 6, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with setting up the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify