Google & YouTube , 7,779 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.
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perfect with google always amazing very easy to use this app im very grateful for use google for my store
its a 3rd class app only time waist, there help support don't have any knowledge, they don't know anything only ask questions and do nothing, i don't know why this unusable app made
Thank you for providing your feedback about your experience with the Google Shopping app. I'm sorry that you've had some problems getting the app working for your business! I've reached out to you via email so that we can troubleshoot this together. I look forward to hearing back from you! -Emma, Shopify Support
I love this app, i would recommend shopify to everyone. very user friendly i am a etsy seller and from experience they can be much at times so simple and educational
love it very handy... easy to use ...no technical skills required... all happened in a jiffy... plus the ease of showing your products to your targeted country and audience... just awesome
Be careful! Shopify is taking ownership of your ads account (admin rights). You should always be owner of your ad account to have the full control over it. So check out other apps. Once again shopify, give us back our admin rights.
Hey there!
Charlotte here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the frustration you are having. In order to publish ads on a Google Ads account, Shopify requires admin rights to be able to take that action on your behalf. If you would prefer for Shopify to not have admin rights, you can choose to create your own Google Ads account outside of Shopify, and not connect or run ads via the Google Channel.
I would love to talk to you further and better understand the issues you are facing, to see what we can do on our end to help. I will send you an email privately, in order to open up that line of communication!
Best,
Charlotte | Shopify Support
This app sucks. Been waiting to get approved for weeks now for the smart shopper campaign when its suppose to take 3-5 business days, tops. It Just says “pending”. Not sure why Shopify allowed this channel to be built if the developers do not respond and approve the issues listed here.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with a stuck pending campaign. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
I trust that my items is approved.Im not to experienced wit website administration and online marketing.
love google... https://www.aliexpress.com/item/1005001530966551.html?spm=a2g0o.productlist.0.0.1e191019YFDLKY&algo_pvid=6a6d78b8-16e6-45ca-83a5-f4650534787c&algo_expid=6a6d78b8-16e6-45ca-83a5-f4650534787c-47&btsid=0bb0624016107769556492710e777b&ws_ab_test=searchweb0_0,searchweb201602_,searchweb201603_
Really easy to roll out and start using. Three main critique points:
Uses weird ID's in feed and ecomm_prodid making it difficult to work in tandem with other tools and supplementary feeds.
Second is a general Shopify issue: Bulk editing is very ineffective!
Third: No control of when products are synced, and which fields. E.g Google Product Category is not synced and sunk hours into setting them!
Hi there, thank you so much for your review today! My name is Jonathan and I'm a member of Shopify's Support team.
We really appreciate hearing from our merchants, as it helps us to continue working with our developers to improve the Google Shopping app.
There is a few points here to unpack, so I'm going to follow up with you directly via e-mail! Keep an eye out for that.
I will mention that we use specific Shopify Product IDs to help us clearly identify the product data that we're importing to the Google Merchant Center. This is important since we want to be able to easily identify what product data is from us and what product data is from a third-party feed.
As for the application failing to sync certain fields, this is certainly not what is expected! I'll speak to you more about this via e-mail and our next steps, but just know that all Google fields should be synced without a problem. I'm sorry that that error has affected you!
With that being said, I will be shooting you an e-mail later today with more information and next steps!
Talk soon,
Jonathan E. | Shopify Support Guru
Have just set this up, and so far, it has been a seamless and exciting process! Time will tell, but I cannot wait to start seeing our products listed on Google! I