Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

February 25, 2020

Its not a simple process to set up but hopefully this will Lead to more sales. Time will tell. Can’t go wrong with Google.

Cue Sports Canada
Canada
About 1 month using the app
November 5, 2018

After updating this app, it broke my google shopping feed. 2 weeks products are still pending! Guys get your act together. This is a major integration.

PaybackGift
United States
Almost 2 years using the app
January 12, 2021

Really easy to follow and get set up, and it does give you the exact information you need to input so that Google can assist with the shop ads.

DaylyDreams
Slovakia
About 1 month using the app
Edited January 3, 2020

For starters is so hard to fix this channel it's take a long time to using correctly but it's useful

babagala
United States
Almost 2 years using the app
August 18, 2020

It really makes the integration process easy and smooth. It connects Merchant Center, Smart Shopping and even create the conversion actions needed on Google Ads (check if you don't want to included them in your Conversions column).

Amy Myers MD
United States
Almost 2 years using the app
August 15, 2022

My goal was connecting YouTube shopping as our videos are the #1 source of conversion. This App is extremely frustrating. Forced me to create a new Merchant Center account rather than feed to our existing account which has worked perfectly for years. This shut down my Google Ad campaigns for a week while waiting for approval of products and various errors to patch up. Finally all connected, new Merchant Center is up and running. STILL CANNOT GET YOUTUBE TO PICKUP OUR PRODUCTS! I lost a significant amount of revenue in this transition, and it seems like Shopify isn't providing any support. There should be a litany of troubleshooting videos. Very disappointed.

Red's Fly Shop
United States
Almost 2 years using the app
Google LLC replied August 16, 2022

Hi there,

Ashley here from Shopify support.

I'm happy that you were able to get this issue resolved. I completely understand your frustration with the lack of available merchant facing resources such as troubleshooting videos and will be sure to pass this valuable feedback along to the team so that they can work towards a smoother onboarding experience.

Ashley | Shopify

March 26, 2021

Relatively easy to use. Yet to look forward to more features and learn how to maximize sales through this

Hexanea
Singapore
Almost 2 years using the app
January 25, 2021

love this app. wish to have more detail setup instructions included. make it with simple step by step instructions, short videos would be nice,

One Stop Industrial Sales
Canada
Almost 2 years using the app
August 11, 2022

They have suspended my account for 'suspicious payment activity' but I only just opened it. They are also refusing my products for no reason.

bravoromeo
United States
Almost 2 years using the app
June 10, 2022

Using this app has increased traffic to my website but has done nothing for sales. The problem is that google has only one classification of "sarees and lehengas" in their list for all the millions of varieties of sarees that are available in India. I doubt if they can match a search query to the product at all

Chaani.in
India
Over 3 years using the app
Google LLC replied June 14, 2022

Hi there,

Vance here from Shopify. Thanks for taking the time to submit your feedback. I'm sorry to hear that Google's classifications for products are limited. I've followed up with you over email to open up the lines of communication to discuss any of your concerns further.

Vance | Shopify