Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

February 1, 2023

I was wondering if there is any documentation about this app, my changes doesn't seem to sync, also I was wondering if there is a way to push all the products again, I was not able to find any option. Once a change is made I also was not able to find any status like "processing" or any indication that my changes are being taken in consideration, any help will be appreciated.

Bella's Flurry
United States
Almost 2 years using the app
November 8, 2019

Everything works quickly while working with Google services this is the best program! All controls are collected in one location

Titanic shop
United States
About 1 month using the app
September 12, 2020

Not quite sure what I'm doing wrong, but regardless of the budget I get almost no traffic. I have been using Facebook ads (until recently with the error bans) for about three years and get much better return on investment which is easy considering I get nothing from this app.

Vanilla Bay
United States
Almost 2 years using the app
Google LLC replied September 15, 2020

Hey there,

John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm sorry to hear you are disappointed with the Campaign you are running so far. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with improving your product data in case you are missing any required information.

John R | Shopify

June 21, 2023

good experience Overall, Google has had a profound impact on how we navigate the internet and has become an essential part of our daily lives.
YouTube has become an integral part of the digital landscape, providing endless entertainment and educational content for users worldwide.

Womania
Pakistan
About 1 month using the app
May 6, 2020

j'ai utilisé google shopping, c est une appilcation trés utile pour la promotion de l'entreprise, je recommande.

ClicShops
Morocco
About 1 month using the app
June 14, 2020

Awesome! This app make sale more and my product appear on search engine, when people search for and will appear as related product

BINO Band
Cambodia
About 1 month using the app
March 27, 2021

I'm new to this but so far it is very interesting and possibly one of the most important aps I have on hand

Afrikahn Uzuri, LLC
United States
About 1 month using the app
February 4, 2020

Google Shopping works well once configured. Setup can be a little tedious as we are seeing at https://homeontheswan.com/

Home on the Swan
Australia
Almost 3 years using the app
Google LLC replied February 5, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thank you so much for the feedback, it's really appreciated. I see that you found the set-up a little bit time consuming, so I wanted to follow up with you and make sure you have all of the necessary steps so that you are ready to market your products across Google's surfaces and don't waste anymore time on the set-up!

Be sure to look out for my e-mail with that information. I look forward to speaking with you!

Jonathan | Shopify Support Guru

July 30, 2020

Easy peasy it is amazing. very fluid easy to use. Helps a ton. A 100 minimum character count is ridiculous

HangingComfort
United States
About 1 month using the app
October 20, 2020

I am using Google for my 5 businesses since 20 years, this app very helpful but there are errors, some of my products not approved because of price not match etc :) they most correct this errors otherwise is worthless if your products not in Google. I am using Google ad everything I am good customer pf Google.

ARDEN SHOPPING
United States
Almost 3 years using the app
Google LLC replied October 22, 2020

Hello,

Jordan here from Shopify Support. Thanks for taking the time to leave a review, it’s greatly appreciated. Having products disapproved by Google is disheartening, I understand how challenging this can be.

I can certainly help out with this! I will send you an email to open the lines of communication and we can take a closer look at your account and work together on resolving the product errors.

Jordan | Shopify