Google & YouTube , 7,721 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Google Shopping and YouTube ads. They value its insightful analytics for strategy optimization and audience expansion. Despite some reported issues with syncing large product volumes, the app's responsive customer support, personalized recommendations, and regular updates are highly praised. It's recognized for effectively boosting sales traffic, followers, and business growth.

October 18, 2020

estou começando agora espero que me ajude a vender meus produtos para meus clientes!
desde já muito obrigado!

Zé Barbeiro
Brazil
22 days using the app
February 24, 2022

This app is a complete waste of time as far as I am concerned. I have over 30K products and not one has been approved even though we have complied with their policies on different issues such as "contact us" and "return policies"

SHOPSOLONY
United States
10 months using the app
Google LLC replied February 26, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the Google Channel. I am going to look into this and follow up with you via email with information that can help.

Adil | Shopify

July 11, 2020

easy to use but a bit confused by the process to link all of my google accounts. Might still be processing

Evelyn R. Cooke - Pastry Art
United States
22 days using the app
September 8, 2022

Account suspended and no one tells you the reason. They only provide you with long documents to guess what the reason is. Contacted support and they say no reason for suspension, but still denied when review requested. It is all a mystery ... or maybe only for those they want to do business with.

Bernice Milldred - Christian Homeschool
United States
10 months using the app
Google LLC replied September 12, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Thomas | Shopify

February 16, 2021

if i could give (-5) star i would , very bad and unprofessional application,
i have trade licence / company / warehouse/ and legal business in UAE ( im not a droppshipper) and still this silly app suspended my account for no reason , and they never respond to emails , they never help , i don't recommend using it at all , i also don't recommend using google for ads, its totally worthless and im still waiting to see if they will fix my issue , if not i will just delete this useless app

Coolenz
United Arab Emirates
10 months using the app
Google LLC replied February 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the account suspension. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

November 9, 2019

Adding this was really simple with no coding skills I was able to set up within seconds! I'm excited about my products bein on Google.

3rd Avenue Amazon Discounts
United States
22 days using the app
February 4, 2021

I just started using this app and it was very easy to set it up. I hope I am going to really enjoy it and that it'll help grow my business.

Shop Potty Mouth
United States
22 days using the app
September 20, 2020

I t works great. It takes a little time to clear you but besides that it works great now let the sales role in

Walk 'n' Bowl
United States
22 days using the app
November 9, 2020

Thanks for yours advices, needs also to make a compliance with the Google Search Console. Not enjoy to relance every time the question about the cookies, but I understand why is it important to use.

Damascus.ring
France
10 months using the app
January 24, 2022

Google refuses to tell you what's actually wrong or how to fix it besides generic info in an effort to hinder bad actors but only honest people suffer. Don't waste your time, google is fundamentally flawed and this app should be removed till google stops providing support that cant say or do anything before they suspend your account.

ShapeAndRaise
United States
10 months using the app
Google LLC replied January 26, 2022

Hi there,

Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.

Chris | Shopify