Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

March 17, 2022

It has been almost 2 months since GTIN issue but no fix. The app loses alot of value without GTIN synchronizing properly

The Costume Shop
United States
Almost 3 years using the app
Google LLC replied March 18, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

Edited November 25, 2019

I use this app to help me do ad. but it so a bit difficult if it can auto-upload the category be better all product must manual do.

OneClick Inspire
Thailand
Over 1 year using the app
Edited February 10, 2020

Im trying to expand my business, so trying google store to help me achieve my goal and thats to make sale

Trendy Shopper
United Kingdom
About 1 month using the app
July 13, 2023

I'm relatively new to this and found it to be very intuitive and user friendly. Would highly recommend!

Renascence Studio
Australia
About 1 month using the app
March 26, 2020

okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far okay so far

FortyOne Home
Canada
About 1 month using the app
July 28, 2020

Easy to use App. Offers many connections that gives the ability to edit from a smart phone. Great free images and themes.

Jehovah Jireh International Co
United States
About 1 month using the app
November 26, 2021

My Merchant Center account may be suspended, Shipping costs inaccurate (inconsistencies between flow and checkout pages on my website)
it's not normal

Bobishop : Epicerie et produits cosmétiques Afro antillais en ligne
France
Almost 3 years using the app
Google LLC replied November 29, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify

November 3, 2020

This app is super useful and convenient when helping me manage my business and my shopify account, i recommend

SoOaklandLLC
United States
Over 1 year using the app
August 23, 2020

Google is the best source of new customers to my business. Thank you everyone who works there. Google search is amazing and Google My Business has been a wonderful connection to new customers.

DavidKlenk.com
United States
About 1 month using the app
November 4, 2022

This has been a horrible experience that has cost me so much money paying for experts to fix everything in my inventory in order to manually add my products on Google > First Mis-Representation Now my products are dis approved .. Im not having any of these problems with Facebook marketplace and that's sad.... So much of my energy time and money just wasted and all I get is read this in support and give a thumbs up if it helps. It does not > I just want this issue resolved now its Christmas and I can get products from my store listed to sale. This is so defeating it make me either want to migrate my site and go where there is support or leave dropshipping completely ...

The All American Marketplace Store
United States
Over 1 year using the app
Google LLC replied November 7, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify