Google & YouTube , 7,737 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

November 26, 2021

It doesn't work. Products are constantly disapproved and its near impossible to work out the errors. It then tells you your google account has been suspended for policy violations. I'm "trying " to sell clothing, its non offensive, so there should be no issues.

CocoCruz
Australia
8 months using the app
Google LLC replied November 29, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

May 7, 2020

It's perfect and the support is on top ! I had an issue but it's resolved in less of 5 minutes thanks to their chat ;)

SaintClair-Paris®
France
17 days using the app
August 12, 2020

love how easy it is to upload products and all relevant info directly from shopify, just have to figure out why i cant see my products on google shopping

Pikkii
United Kingdom
17 days using the app
January 24, 2023

Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.

Tillig
Germany
8 months using the app
February 5, 2022

todos mis articulos tienen el código de barras/GTIN en el producto pero en google da error de GTIN. No se como se puede solucionar.

Relojería Mon Regal
Spain
About 1 year using the app
February 6, 2020

As easy as a few clicks to use this app. It was ready in no time. I recommend the usage of this app to help grow your business

KNT Solutions
Aruba
17 days using the app
December 19, 2019

AMAZING ! I really loved using this App. It was very easy to use and really informative. I would recommend this to anyone that has an online store !

Palace Élysée
United States
17 days using the app
January 11, 2020

Learn lot more things with this app.. thankyouuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

ANANURHI
Indonesia
17 days using the app
October 18, 2021

Simply does not work. Google requires a GTIN code and if left empty all your products will be disaaproved. Also takes a week for the feed to load any changes and review. Not worth the effort, make use of alternative apps on the App Store to feed to Google

Jungle Aquatics Pet Superstore
South Africa
8 months using the app
Google LLC replied October 20, 2021

Hi there!

Paola here from Shopify. I completely understand that the Google Channel requires lots of details from your product and that this can be an overwhelming experience. However, the app was build with your feed's best performance in mind. If you are selling custom products that do not have GTIN, you can still use the Google Channel. I will be sending you an email shortly with more details and the steps. I want to make sure you are able to take full advantage of our app if you still wish to do so!

I look forwarding to talking to you soon!

Paola | Shopify Support Specialist

Edited February 18, 2021

Very helpful. I like this feature.Very helpful. It helps me a lot. I will explore more and may share more idea in the future.

eyeshells
China
17 days using the app