Google & YouTube , 7,768 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.
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My products are stuck pending approval for weeks. It says 3-5 business days but it's been almost a month and no updates.
Hi Ink Wave Print,
William here from Shopify I recognize that you have had your products in pending status for quite some time however there was an error with the channel that was preventing data from reaching Google. This has now been resolved and you should see your products sync shortly. I'll send you an email to review specific details for your store.
William | Marketplaces Support Specialist
Shopify
This app is from Shopify! I don't understand why they make such app that is not working ??
useless App!
Can't get it to work. No details provided. Useless.
Really? 100 characters are required?????????????
Thank you for reaching out and sharing your feedback on the Google Shopping app. I'm sorry to hear about the issues you had with getting the app set up, and I understand the frustration that this would have caused.
I would really like to speak with you about this further so that I can provide the support needed to get Google Shopping set up on your site. I will reach out to you soon via email so that we can work through some troubleshooting steps together. Looking forward to speaking with you about this in more detail! - Rae, Shopify Support
Useless. Does not sync the barcode (GTIN) in product variations. Wasted a lot of time on this. Better to pay something that works.
No support to assist with usage. Immediately got suspended for misrepresentation and upon trying to do the right thing and fix it was ablsolutely upable to get any form of assistance to find what the issue related to. Given up on google and will use other channels instead. Good to know Google like to support small businesses - Not!!! After such a terrible experience I am looking to move all paid services away from Google now.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We'd definitely like to support you wherever possible, so I'll be sending an email out to help where I can.
- Nate | Shopify
Not syncing with shopify and not user friendly, lots of errors, i would though Shopify and Google can work it together to make it easier for the users
This App is Pathetic , PLEASE DON'T FALL FOR IT BECAUSE IT IS FREE. i made that mistake. This app will give you NO WAY TO FIX ERRORS , you will have to hire individuals from other sites to correct errors in your feed. PLEASE DO YOURSELF FAVOR and install the "simprosys Feed app" . They give you option to bulk edit and you can add Gender , age , all that with a few Click easily and fix the error .SAVE YOURSELF HEADACHE please don't INSTALL THIS APP TO SET UP YOUR GOOGLE SHOPPING FEED.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the Google Channel.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end and pass this feedback to our developers. I will send you an email to open up that line of communication!
Claire - Shopify
You have to rechange the currency and all of that, only to find out that it doesn't even push to countries outside of the US? Okay...
No way to verify a shopify store in Google Merchant Center. Support can't help so we're unable to sell our products with canal Google
Hi there,
Thank you for taking the time to let us know that you were experiencing an issue with the Google channel I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.
Thanks for taking the time to share this feedback about the Google Shopping app! Our development team is always looking at ways to improve the functionality of our apps so I would like to learn more about what you do not like about the interface and what you want to see changed.
I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support