Google & YouTube , 7,744 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

July 5, 2020

Ótimo, até agora ainda não tive bons resultados, mas espero ter em breve. O Google é uma das melhores ferramentas que conheço

Coruja Store 2020
Brazil
13 days using the app
March 18, 2020

I really love this app. Its the best so far.........................................................

Applestoregh
Ghana
13 days using the app
November 12, 2019

It's a good app. I would recommend it to others. It allows potential customers to find your products much easier.

Amazing Deals 365
United States
6 months using the app
Edited November 21, 2019

Todo muy bien no tengo malos comentario sobre ella, interfaz buena todo legible y entendible nada que agregar.

AccesoriosGerson
Mexico
13 days using the app
March 10, 2021

Very easy to use! Thanks so much for keeping the app streamlined, simple, and quick to set up! Can't wait to start selling.

Kapsule
United States
13 days using the app
February 11, 2020

Horrible customer service no explanation of why they suspended my account. SPEND YOUR ADVERTISING MONEY SOMEWHERE ELSE.

CooCooGear
United States
6 months using the app
Google LLC replied February 12, 2020

Hi there, thank you for leaving us this review! We really appreciate hearing about your experience with the Google Shopping app and the Shopify team. My name is Jonathan, I'm a member of Shopify's support team, and I'd like to continue working on this with you!

I'm going to follow up with you via e-mail, so keep your eye out for that message!

Jonathan E. | Shopify Support Guru

April 27, 2020

Easy to install, can’t make much comments as I’ve only just downloaded it. Will comment again within a few weeks.

East Dulwich Medical Supplies
United Kingdom
11 months using the app
Google LLC replied April 30, 2020

Hi there, I'm Jonathan and I'm a member of Shopify's support team!

Thanks for downloading the app, it's a great way to market your business. I'm going to follow up with you and see if you need any help setting it up! Look out for that message.

Talk soon,

Jonathan E. | Shopify Support Guru

January 2, 2020

good deal with google advertising.........................
i really enjoy the way you work........................

EBAYMOB
Morocco
13 days using the app
July 7, 2020

this is a great app with lots of fetures like helping with advertiusing and lots more, its fantastic

The Budget Barber Store
United Kingdom
13 days using the app
April 1, 2019

I installed Google a while back and was charged $225 for ads that I did not authorize. Although the credit card company fought for me and got my money back I looked back and NOT ONE of my sales reflects coming from those ads, that I did not authorize. Now I look and read all these comments I know now they are a scam. Every last comment for 4 pages is negative. Wont ever use google for anything agian. But Kit is my friend. Grant Mars

4-M Bait Company
United States
6 months using the app
Google LLC replied June 3, 2019

Thanks for taking the time to share this feedback! I'm sorry to hear about this negative experience you had with the Google Shopping app.

Billing for ad spends are handled entirely by Google, while Shopify is responsible for facilitating the campaign creation. That said, we’re always working to improve the workflow and clarity of our apps, so I’ve followed up with you via email to log your feedback with our development team. - Lauren, Shopify Support