Google & YouTube , 7,762 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

July 5, 2020

Ótimo, até agora ainda não tive bons resultados, mas espero ter em breve. O Google é uma das melhores ferramentas que conheço

Coruja Store 2020
Brazil
13 days using the app
March 18, 2020

I really love this app. Its the best so far.........................................................

Applestoregh
Ghana
13 days using the app
November 12, 2019

It's a good app. I would recommend it to others. It allows potential customers to find your products much easier.

Amazing Deals 365
United States
6 months using the app
Edited November 21, 2019

Todo muy bien no tengo malos comentario sobre ella, interfaz buena todo legible y entendible nada que agregar.

AccesoriosGerson
Mexico
13 days using the app
October 8, 2022

Nothing works with this (deserves 0 stars) - if you have a Brand Account, Shopify creates a new Google Merchant Account for you that you can never login to - when there is an issue with your product, its basically impossible to figure out how to fix it. Shopify and YouTube do NOT work together if you have a brand account - this is crap! I will be canceling my Shopify account as I ONLY got it for the YouTube integration, which won't work - too bad they won't refund the money I already spent on this broken site.

TeachExcel
United States
6 months using the app
Google LLC replied October 11, 2022

Hello,

Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Ashley | Shopify

March 10, 2021

Very easy to use! Thanks so much for keeping the app streamlined, simple, and quick to set up! Can't wait to start selling.

Kapsule
United States
13 days using the app
December 28, 2022

I think there is a disconnect between this app and Google, Google says it is 3rd party and my products breach there terms because if this app, I have spent time with google who won't tell you what is wrong other than something to do with 4rd party. Been to dhopify help chat, and ended up saying go back to google thinking the only easy is to delete app or delete shopify and start again, I have no idea how to fix this and am getting the run around from google and shopify

Vintique Concepts
New Zealand
6 months using the app
Google LLC replied December 28, 2022

Hi there,

Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

January 2, 2020

good deal with google advertising.........................
i really enjoy the way you work........................

EBAYMOB
Morocco
13 days using the app
July 7, 2020

this is a great app with lots of fetures like helping with advertiusing and lots more, its fantastic

The Budget Barber Store
United Kingdom
13 days using the app
April 27, 2020

Easy to install, can’t make much comments as I’ve only just downloaded it. Will comment again within a few weeks.

East Dulwich Medical Supplies
United Kingdom
11 months using the app
Google LLC replied April 30, 2020

Hi there, I'm Jonathan and I'm a member of Shopify's support team!

Thanks for downloading the app, it's a great way to market your business. I'm going to follow up with you and see if you need any help setting it up! Look out for that message.

Talk soon,

Jonathan E. | Shopify Support Guru